This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota Avalon hybrid. The contact stated that there was an electrical malfunction in the vehicle, which shorted out the display panel without warning. The dealer (don mcgill Toyota, 11800 katy fwy houston, tx 77079, (281) 496-2000) was notified and an appointment was scheduled to diagnose the failure. The manufacturer was notified of the failure and had not issued a recall campaign. The failure mileage was not available.
Time to time everything on the dashboard of my car shutdown (lights, navigation, stereo system E.T.C. all electronic devices, it mostly happens when I drive, also the dashboard makes a noise which sounds like a click. About an year ago I got a recall for but when I brought my car to the Toyota of noho they told me that they didn't find any problem, so nothing has been replaced and I still have both problems which hard to find out by driving couples of miles, how a technician explained to me. So please request a replacement or fix them, because it's dangerous when power goes off while you are on freeway. I haven't mentioned that I got lost many times because the navigation stopped working, or lights got off at nighttime. Sincerely [xxx]. tel: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Pcs recall. The dealer disconnected this safety system the beginning of January and with numerous inquiries I have received no fix date. This is a new car and one of my reasons for buying was the pcs safety system and they can't fix it. I asked to be given a car with this system to drive until they come up with a fix but Toyota refuses to help me in any way. I payed a lot of money for a car with this safety system but had it take away with no fix time. Two months wait is a reasonable wait time and something should be done. The 2016 models are being sold with this system working but my model doesn't. they will not take a system that is working on the 2015 and install on my car. Please help me. I want to travel and do not feel safe with this system not working.
- Lady Lake, FL, USA
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- Houston, TX, USA