definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Camry Hybrid body / paint problems

body / paint problem

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2011 Toyota Camry Hybrid Owner Comments

problem #2

Dec 022014

Camry Hybrid

  • 30,000 miles


A popping, knocking, snapping noise is loud, evident, persistent, and discerning. The noise causes concern over the vehicle's structural integrity in an impact. The feeling is that the vehicle does not have enough rigidity to adequately protect passengers in a crash. It is a known issue with Toyota. Toyota updated technical service bulletin T-sb-0088-12 on 06/13/2012. It is titled moon roof assembly structure noise. Applicable to 2007 - 2011 Camry and Camry hybrids. In the introduction Toyota states: Some 2007 -2011 North american produced Camry and Camry hv vehicles may exhibit a knocking, popping, ticking, or snapping noise form the moon roof area while driving. The service bulletin describes the dis-assembly and re-assembly of the moon roof structure and headliner. Torquing nuts and bolts to specification for the purpose of reinforcement is described. From the text procedure 2 #5. loosen the 8 moon roof reinforcement to moon roof housing bolts. #6. remove the 8 moon roof reinforcement to body structure bolts. #7. remove the 8 nuts and the moon roof housing sub-assembly. I believe this issue to be a design and/or manufacturing defect affecting the vehicles structural integrity. In fact, the Toyota service bulletin describes it as such. Service bulletin T-sb-0088-12 can be downloaded from the internet. My goal is for the NHTSA to issue a recall on 2007 - 2001 Toyota Camry and Camry hv vehicles. Toyota has refused to do this as warranty work on 2 occasions.

- San Francisco, CA, USA

problem #1

Mar 032014

Camry Hybrid

  • 60,000 miles
I have a Toyota Camry 2011 hybrid model, I hear a knocking sound coming from the roof. I took it to the dealership and they said it is the problem with the moon roof. It is most persistent when driving on the uneven street pavement. According to the dealer, the headliner needs to be replaced and it will cost about $600. This car was never involved in any accidents and I hardly used the moon roof. I believe this is a manufacturing defect and should be reported.

- Voorhees, NM, USA

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