hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Prius steering problems

steering problem

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2002 Toyota Prius Owner Comments

problem #1

Jul 092006

Prius 4-cyl

  • Automatic transmission
  • 56,200 miles


I purchased 2002 Prius in June, 2005. In September 2005 power steering warning light came on 3 times while driving on freeway between tucson and phoenix. Dealer said the power steering torque sensor was malfunctioning and would cost $1450 to replace. Took to my own mechanic (authorized Prius mechanic) who confirmed the dealers assessment and also told me that Toyota does not provide parts to repair the power steering so entire unit must be replaced. Problem disappeared for about 1 yr. Then in July of this year, power steering warning light started to come on while driving from tucson to las cruces. Also, steering wheel started to shake uncontrollably when backing up or turning while car was in motion. Battery also failed when attempting to leave nm and had to replace battery at a cost of $140 with only a one year warranty and no one except Toyota sells the battery. After discussing problems with my mechanic I called Toyota to see if they would replace power steering column - they told me my car was too old and had too many miles on it (only 59K). I own a 1975 Celica that has 265K miles and it has never needed any steering column work - how come a car 30 years later needs one after only 59K? I used to think Toyota made a good product and stood by their cars, but I guess I was wrong. The 2002 Prius in not a road-worthy car and the savings in gasoline consumption does not come anywhere close to paying for a $1450 repair on an obviously defective steering column. I do not feel safe taking the Prius out on the freeway and steering wheel continues to shake uncontrollably. I will replace the power steering unit only when repair parts become available or the part breaks down completely. I doubt I will keep this car very long and I know I will not buy another Toyota in the future. Now when I am asked how I like my Prius I tell people to buy a Honda civic instead.

- Tucson, AZ, USA

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