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6.9
fairly significant- Typical Repair Cost:
- $2,550
- Average Mileage:
- 138,250 miles
- Total Complaints:
- 17 complaints
Most Common Solutions:
- not sure (11 reports)
- repaint (6 reports)
body / paint problem
Helpful websites
- No one has added a helpful site for this 2010 Prius problem yet. Be the first!
A D V E R T I S E M E N T S
August 9, 2019 Toyota sent a letter to dealerships and owners of vehicles with blizzard pearl and super white paint that is peeling. It is titled Customer Support Program ZKG. The letter states that Toyota is aware of the problems with this paint and will offer a repair. It lists several vehicle year and models that will be repaired. Unfortunately the Prius is not one of the models that is on the list. I'm interested to know if anyone who owns a white Prius with peeling paint received a letter for a customer support program about peeling paint on the Prius.
The dealer that services my car has admitted that the issue with my Prius is a factory problems and said that Toyota should do the right thing and pay for the car to be repainted. I have called Toyota Customer Care a few times over the years and gotten nowhere with them. Now the program comes out and apparently will not include the Prius.
My family has only bought Toyotas for the past 25 years. We've owned a Corolla, a Camry, a Sienna and the Prius. I am never buying a Toyota again.
Here are links to a couple of forums that show a picture of the letter:
https://www.thehulltruth.com/dockside-chat/1030523-toyota-lexus-blizzard-pearl-super-white-paint-peeling-support-program.html
https://forums.vwvortex.com/showthread.php?9345167-Huge-Toyota-peeling-paint-quot-Customer-Support-Program-quot-(Blizzard-Pearl-and-Super-White)
- Veronica F., Austin, US