The contact owns a 2011 Toyota Prius. The contact stated while driving 50 MPH on the highway, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal harder and the vehicle almost came to a complete stop. The ABS warning light, the brake warning light, and the traction control warning light illuminated. The contact stated that she exited the highway and was able to continue to drive by slightly depressing the brake pedal. The vehicle was taken to the dealer where it was diagnosed that there was an internal malfunction of the brake booster and the brake booster assembly pump. The vehicle was not repaired. The contact contacted the manufacturer and inquired about assistance with repairing the vehicle under an unknown customer satisfaction program. The manufacturer informed the contact that the failure was not a safety issue and they could not assist as the customer satisfaction program had already expired. The failure mileage was approximately 90,000.

- Los Angeles, CA, USA

The contact owns a 2011 Toyota Prius. The contact stated that the vehicle did not have a traction control switch. Due to the switch not being in the vehicle, the vehicle stalled while driving up an incline during inclement weather. The vehicle was taken to a dealer where it was diagnosed that the failure was inherent to the model. The manufacturer was notified of the failure. The failure mileage was approximately 77,000. Updated 05/06/16

- Pittsburgh, PA, USA