This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the advisors in the service department say that's their "bread and butter." They repair bad head gaskets on priuses for $5k all day long. Toyota needs to do right by their clients.
I lost power on overpass. Hybrid malfunction light, collision light, engine light all came on. Almost matching recall, but Toyota service told me it's a module and would cost 1200$ to fix. I told them no. Charged me 144$ and I erased code, with no problem since" Toyota does not care and I complained"
- Oak Hills, CA, USA
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- Covina, CA, USA