pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Toyota Prius v steering problems

steering problem

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2014 Toyota Prius v Owner Comments

problem #1

Apr 302015

Prius v

  • 7,000 miles


Was driving at approx 20mph on a side road when the car completely lost power and went dead. All the dashboard warning lights lit up at the same time. Lost steering control (the steering wheel became very heavy and was unable to steer). Managed to coast to a stop a 100 feet away (since the car had absolutely no power). Turned off the power button, turned it back on and the car started running again. Took it to the dealer the next day. They ran diagnostics, found codes (listed below) which suggested that the smart key lost communication with the car. They kept the car for an extra day, ran the diags overnight just to see if they can reproduce but, was told that they were not able to reproduce the problem. No idea what may have caused the issue. The smart key was sitting on the center console. Below are the smart key related codes that were recorded: U0100 - lost communication with ECM/PCM "a" U0142 - lost communication with body control module "B" U0155 - lost communication with instrument panel cluster (ipc) control module U0293 - lost communication with hybrid vehicle control system please help investigate this as this is potentially a very serious issue. By god's grace, there was no other vehicle on the road, was going at a low speed and thank god, this did not happen on a highway at highway speed. Thanks.

- Chappaqua, NY, USA

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