This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Rav4. While driving various speeds, the contact heard abnormal noises coming from the rear of the vehicle. An independent mechanic diagnosed the vehicle and stated that the rear differential needed to be repaired. There were no warning indicators illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure. The dealer was not contacted. The failure mileage was 112,000.
The contact owns a 2009 Toyota Rav4. While driving at 55 mph, the contact heard a noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the differential needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000. Updated 7/1/15 updated 9/15/2015
The contact owns a 2009 Toyota Rav4. While driving various speeds, a loud unknown noise emitted from the rear of the vehicle. The vehicle was taken to the dealer. The technician diagnosed that the viscous coupling needed to be replaced. The repairs were made and the manufacturer was made aware of the failure. The failure mileage was 67,000.
- Woburn, MA, USA
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- Boise, ID, USA