This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota Rav4. The contact stated that the vehicle experienced a loss of power. The failure was sporadic. The contact stated that the vehicle would sporadically restart independently. The anti-lock brake system, air bag, traction control, and all wheel drive warning indicators illuminated. The manufacturer was not notified of the failure. The vehicle was taken to the dealer where the failure could not be replicated. The failure occurred approximately six times. The failure mileage was approximately 9,000. Updated 08/31/16 consumer stated the light O he cruise control stalk blinks off and on cruise control drops out unexpectedly. The engine shuts down while driving down the highway and you lose all electrical power. It will sometimes not restart for up to 15 minutes. The engines shuts down for a few seconds to a minute and then restarts on its own. It leaves the warning lights for the ABS, AWD and traction control on and they don't go off until you cycle the ignition switch. The radio/ navigation screen also locks up when this happens. The car has been looked at a total of seven times for this problem. Car has spun 9 times because of this problem. Updated 6/12/18
The light on the cruise control stalk blinks and it is very distracting at night while driving. Then the cruise control started dropping out while driving. No warning lights or codes were stored in the computer when checked by the dealer. The dealer replaced the cruise control switch, but the problem got worse. The engine started shutting off while driving on the highway with a total loss of electrical power and would take several minutes before it would restart due to no electrical power. The dealer then adjusted the switch on the brake pedal but it didn't help. The radio/navigation screen has since locked up and you have to restart the car to reset it. The engine will sometimes shut of for a few seconds and the restart on its own while driving. When this happens several warning lights stay on (ABS, airbags, traction control & all wheel drive). The lights do not reset until the car is turned off and back on by the key. I have almost been involved in 3 accidents because of these problems. The car is now in the shop after contacting the manufacturer several times about the failure of the dealer to repair the car and that it is unsafe to drive. It is at a different dealership due to the selling dealers incompetence in their service department and management to address the problem. These problems have been going on for over 5 months and over a period of 15,000 miles and I do not believe it can be fixed and I do not believe the manufacturer is really trying to repair the car because of all the stalling they are currently doing at this time. I need your help.
The contact owns a 2015 Toyota Rav4. The contact stated that there was an abnormal noise that progressed randomly. Various warning indicator lights flashed and the vehicle was hesitant to start on several occasions. Upon starting the vehicle, it stalled several times and also would not start. The vehicle was taken to the dealer more than three times and they were not able to replicate and diagnose the failure. The manufacturer was notified of the failure more than once and was unable to provide a permanent remedy for the condition. The vehicle was not repaired. The approximate failure mileage was 5,700.
Purchased this car dealer certified after being leased for 9 months by someone else, from new rochelle Toyota. Had 5700 miles on it at the time of purchase. Since purchase it does not always start the first time, sometimes taking 3-4 times to start, and making strange noises, it sounds like its going to start and then dies. Has been to the shop 3 times and going in for the 4th time today, on 12/4 a new fuel pump relay was installed, starts better but still unknown reason why it at times it still takes 3-4 times to start it. Is a mystery, nothing shows up on the tech computers after it happens over and over again. Have owned Toyota for over 17 years never expected an issue like this. Also lights flicker and there are strange noises when attempting to start and unsuccessful. No rhyme or reason to this issue.took possession of the car 10-13-15 I think it is a lemon. I have a video of what happens dont think I can upload to this website.
After 10 days of owning the car and less than 600 miles the car wouldn't run and we had to have it towed to the dealership. They said it was not under warranty and that the damage was caused by a rodent. Later that same evening our salesman called and informed us that components in the car are "green" and made of soybean and to keep our car in the garage (which we don't have). I have since caught a mouse under the hood of the vehicle with a glue trap and found hair and mouse droppings. The best offer they have given me is to give me a different Toyota vehicle at cost (and take the loss on my current vehicle). I have complained to both the dealership and to Toyota. I have had two other vehicles parked in within the same proximity for over two years. I have never had rodent issues with either of them and I run into issues within the first 10 days with a new vehicle. I am concerned for the safety of my wife and two year old child. If there are mice living inside the car, they could be leaving rat droppings that could be harmful to both of them. I am angry and concerned and don't understand why, when other vehicles parked in the same location aren't experiencing the same problem, this isn't a valid reason to return the car. Here are two articles that detail the problem myself and other Toyota owners have had - ctwatchdog.com/finance/rodents-damage-cars-by-chewing-electrical-connections-tips-on-how-to-avoid-costly-repairs, www.synlube.com/incredibleediblecar1.htm
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- Hampton, AR, USA