We had very heavy downpour for two days. The following day after the downpour was leaving for an appointment and the inside of the drivers’ side my seat was soaked. Additionally my steering wheel cover was half soaked and the carpeting of the floorboard was total soaked in water. At first I thought I left a cracked window but then I notice that there was water dripping down from the sun visor where a screw holds it. This I notice cause it started to rain some and another vehicle splattered me as I was driving. It took 10 towels or more to try to soak up whatever water was on the carpet and padding. It’s still not dry!

I took my vehicle to my dealer and I assumed that the seal from the front window was faulty. They stated they needed to do a diagnostic to verify where the problem was. When the service tech spoke with me they stated it was from the sunroof drain and that it was clogged due to debris ( I barely use my sunroof so unsure how it got clogged. So now I have to have the carpet removed as well as the padding for a cost that is ridiculous. I asked if they knew this was happening why was it not looked at when I took in my vehicle for maintenance. Was told there is no way to know it will happen. Even though they indicated it has happened to other vehicles. I need to know if this has been happening to other Toyota’s with sunroofs or moonroofs and if this might be a recall or faulty item that should be a regular maintenance inspection item.

Sunroof leaking without it being open - accumulation of two inches of water! There is NOT any mention of this in your hand books. Supposedly this is supposed to be known. There is a very small hole in the very front of the sunroof where water and debris is to drain. If this is not done on a regular basis, it will back up and cause flooding in your car! Mine had 2 inches in the driver side floorboard and was starting to leak on the passenger side. This happened 2 days in a row!

I live in Atlanta, which is known to be very hot and muggy in the summer. I was told to "dry it out and blow out the debris to unclog the drain". The dealership could not guarantee there would not be mold unless you remove the carpeting, the dash, check the steering wheel and the glove compartment. Most importantly, if the water backed up far enough to wet your air bags in the pillars, you could have an electrical or fire problem.

To fix this which is not covered by warranty, would be approximately $4200! I do not have a spare $4200 laying around so their way of "fixing it" was to dry it the best they could, checked the electronics and cleaned out the drain. Needless to say the floor (after 3 days) is still very wet and the car smells sour. Guess they consider it fixed and me another sucker.

My 2015 Toyota Rav4, purchased new, with both extended warranty and comprehensive maintanance- had not 1 but 2 massive water leaks within 10 months.

This was caused because the sunroof has tiny drains that filter water out, but do not have anything to block general dirt and debris from entering. On my driveway a 2016 Ford Explorer with sunroof is parked in the same place without issue. On my street, outdoors an Audi, 2 Subarus, a Volkswagen, a BMW, and 2 Ford's are parked without any of these issues.

Not having a waterproof car is bad enough, but this particular car funnels water behind the steering panel through all the cars electrical systems, while soaking the floor mats.

This has happened twice in 10 months, and Google is your friend when searching for this problem- it is a consistent issue with this car.

I did all the right steps. Complain to the dealership, then the manager, then Toyota's customer care center. I called on the 4/16 and was given a case manager, who called me Monday the 18th. I described the problem to him and was told he needed to do some research. After not hearing back from him for 3 days I called him....I was then told since the clog is because the moonroof overflow was caused by debris that it was NOT a warranty issue or design flaw. And was then told their position was that I needed to not park under trees. Really!! I owned a camry for 7 years and parked in the same place. No leak. My husbands truck with a moonroof happens to park under trees, no leak. I didn't see any disclaimer on the vehicle when I bought it that stated NOT TO PARK UNDER TREES! I never would have bought it had I known. Should have bought the Nissan or Honda. I am frustrated with the problem and Toyota's solution so I am taking to social media.