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TSB Document:

Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Summary
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. A new PDS Check Sheet has been developed for the 2018 model year RAV4 and RAV4 HV. Some check points have been added, expanded, or clarified.

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Date Published
AUG 08, 2017
NHTSA TSB #
10132449
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