This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Toyota Sequoia. The contact stated that there was a recall on the lower ball joints. Recall repairs were done. But the contact felt that this recall problem caused the tires to wear out on the outside of the tread. The service dealer stated that this would not be caused from the recall, but the consumer felt that it was. If it was not related to the recall, then the consumer felt that it may be due to a defect within the tire or another defect within the suspension system. The contact stated the tires were rotated every 5,000 miles. The manufacturer referred the consumer to arbitration, but this could take up to 60 days.
- Westminster, CA, USA
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- Westminster, CA, USA