This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear door latch for the lift gate malfunctioned and wouldn-€™t release. The power motor for the lift gate continued to work, trying to lift the rear gate. The result was bending the left gate hinge and hinge mounting area. The gate latch was corroded, but is supposed to be protected from the elements! The lift gate had to be taken apart from the inside with a number of parts having to be damaged/destroyed to open it as there was no other way to release the rear door latch (no manual release). The dealer didn-€™t have the rear door latch in initially in stock when I needed it because they-€™ve never replaced one for corrosion until now. The damage occurred after I left the dealership, but before I could get the part ordered and scheduled back in the dealership. Toyota has provided $400 of -€œgoodwill-€ for what turned out to be a $1,400 repair for an item that shouldn-€™t ever need to be replaced!
Vehicle has been rusting only on the rear hatch since 2019. It's rusting around the wiper assembly and near the latch assembly. We had it repaired once but it's worse now. I've noticed many owners on line complaining of this
- Clarence, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- St Louis, MO, USA