really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,827 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna body / paint problems

body / paint problem

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2004 Toyota Sienna Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Oct 012007

Sienna 6-cyl

  • Automatic transmission
  • 45,000 miles


Driver's door stop is defective and requires a welding procedure in order to fix the problem. Warranties do not cover the repair and Toyota has not issued a recall although their are numerous complaints regarding this manufacturers defect. The door will make a very loud banging sound when while it is being opened or closed. I have 2 other friends with the ame vehicle and the same problem. 2004 Toyota Sienna.

- Fairfax Station, VA, USA

problem #10

Oct 082007

Sienna 6-cyl

  • Manual transmission
  • 41,000 miles
We own a 2004 Toyota Sienna. It has 41,789 miles. At approximately 41,000 miles my drives side door started making a popping sound when opening and closing the door. It sounds as if it is catching on something when the door is opened and closed. I had taken the van in to the dealership in December 2005 because it was making a horrible grinding squeaking sound when the door was opened and closed. The dealer lubed and adjusted the hinges at that time. Now 2 years later, I was told by the dealership that the whole door has to be replaced at the cost of over $3,000 and since I am outside of my warranty it is my responsibility. The man at the dealership said "this is a common problem, we see it on these Siennas all the time". if this is the case why isn't Toyota doing a recall on the door weld/hinge. Toyota is aware of the problem because they sent out a technical service bulletin with the VIN numbers of the vehicles that it affects, but only to fix it if the car is under 36,000 miles or 3 years. The service bulletin is for Siennas year 04 - 06. I would be very surprised if there are still 04 out there that are still under the 36,000 mile warranty. This vehicle has already had 4 recalls, why aren't they recalling the door?

- San Dimas, CA, USA

problem #9

Jul 012006

Sienna 4WD 6-cyl

  • Automatic transmission
  • 29,879 miles
The contact owns a 2004 Toyota Sienna. The contact heard a loud popping noise when he opened the drive side door. The dealer stated that the door hinge caused the failure and they replaced the hinges. Approximately one year later, the noise recurred. The dealer stated that the hinge caused the failure again. As of September 14, 2007, the dealer had not repaired the vehicle. The failure mileage was 29,879 and current mileage was 32,000.

- Yuma, AZ, USA

problem #8

Aug 012007

Sienna 6-cyl

  • Automatic transmission
  • 30,000 miles


This is for a 2004 Toyota Sienna. The driver side door is not closing completely. It appears the welding for the door check is the culprit. The door does not feel secure when closed. I brought the door to the Toyota dealership and they said it was out of warranty. You are sol. I called Toyota customer service and they told me to call the dealership.

- Berkeley Heights, NJ, USA

problem #7

Mar 012007

Sienna 6-cyl

  • Automatic transmission
  • 36,000 miles
The contact owns a 2004 Toyota Sienna. The contact heard a clicking sound when opening and closing the driver side door. The dealer stated that the door latch hinge made the noise because the weld failed. The vehicle has not been repaired. The current mileage was 39,000 and failure mileage was 36,000. The consumer stated Toyota corporate office offered a good-will reimbursement of $750 and vehicle was taken to dealer for repairs at no cost to owner. Updated 12/12/07

- Morris Plains, NJ, USA

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problem #6

Jun 052007

Sienna 6-cyl

  • Automatic transmission
  • 39,700 miles
Driver's door detent weld failure. I have an '04 Toyota Sienna that on the driver's side door uses a detent strap to hold the door open at certain points. Where the strap is held at, on the door, there are two spot welds that attach the bracket to the door. The strap is bolted to the bracket. The problem seems to be that two spot welds are not strong enough to hold this bracket. After I found out there was a problem with the door, I contacted my local Toyota dealer, and the service person was ware of this condition. They said it would have to be sent out to a body shop to be repaired. After discussing it with this person and the service manager the dealerships position was that it was out of warranty and that there were no recalls on it at this time. I checked a website for Toyota Sienna vans and found that this problem was bigger than the dealer wanted to admit, and thousands of these door welds failed. One person posted that a local body shop was replacing 7 doors a week on average. I called the dealer that I bought the van from and without even seeing it they knew of the problem and said that they will take care of it under warranty. They claimed that Toyota was working with them to take care off the problem. So, I want to know what it takes to make this or anything a"recall. Is it up to the manufacturer to decide or just number of complaints. I urge anyone who has a problem like this, even if it was taken care of under warranty, to call Toyota Consumer Affairs and let them know about it. The phone number is 800-331-4331.

- La Quinta, CA, USA

problem #5

Feb 012007

Sienna 4-cyl

  • Automatic transmission
  • 130,000 miles


- the contact owns a 2004 Toyota Sienna. While driving the vehicle at various speeds the driver's side and passenger's side sliding doors will open without warning. The contact had not taken the vehicle to a repair shop for a diagnosis. The failure mileage was 130,000, and the current mileage was 142,000.

- Oconomowoc, WI, USA

problem #4

Sep 072004


  • Automatic transmission
  • 19,000 miles
Rear driver's side door came off the track. As a result, door did not shut properly.

- Medway, MA, USA

problem #3

Jul 052004


  • Automatic transmission
  • 5,000 miles
Rear manual passenger door in Toyota Sienna le (8 passager) does not latch under certain conditions ( we have narrowed it down to when windows are left opened). In Texas due to heat conditions, windows are left open during spring and fall seasons. My dogs have been struck numerous times by "non-locking" doors and it has also caught my hand once (when parked at an incline). This is very dangerous and we have instructed our kids to only use the right side power door due to this safety issue. Dealer has indicated they cannot fix the problem. For a vehicle designed for family use (including kids), this issue needs to be resolved before kids get hurt.

- Plano, TX, USA

problem #2

Jul 022004

Sienna 6-cyl

  • Automatic transmission
  • miles
While driving driver's side sliding door locked and unlocked for no reason. Vehicle was taken to the dealership, were they replaced the motor latch and a hinge.

- Hobart, IN, USA

problem #1

Oct 102003

Sienna 6-cyl

  • Automatic transmission
  • 6,000 miles
2004 Toyota Sienna ce model sliding doors problem. Both sliding doors inside panels pop up at least 1 inch from the door frame. This causing the sliding door jam during opening & closing. One side of the door failed to open.

- Scottsdale, AZ, USA

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