This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 flat tires within a year on a 2004 Toyota Sienna (tires replaced 2007). Both occasions had a bad valve stem. Both occasions the flat tire warning light came on indicating a flat, replaced valve stems on both occasions. Have since replaced tires due to concern of faulty valve stems.
My wife has brand new Firestone firehawk St tires put on her Toyota Sienna van on April 15 2008 and on May 2, 2008 while driving down the interstate her tire came apart. The tread separated from the sidewalls (which were still on the rim) and went flying off still completely round. Luckily it was a rear tire and she was able to control her vehicle and bring it to a safe stop. The tires were installed at the Toyota dealership and they replaced all four tires because we didn't feel safe with this brand. We did have to replace the rim on the blown tire as it became bent sometime during the ordeal.
Tire pressure monitoring system does not work. Three times in the last 2 years I found zero tire pressure in one of the tires on our 2004 Toyota Sienna xle AWD and the tire pressure monitoring system gave absolutely no warning. Reporting it to 2 different Toyota dealers, they said nothing is wrong.
The contact owns a 2004 Toyota Sienna. While driving 70 mph, the passenger side rear tire blew out. The following day, the front driver side tire cracked. The road conditions were dry. There was no crash or property damage. The tires were dunlop, size P215/65R16. The current and failure mileages were 35,000.
- Austin, TX, USA
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2004 Sienna, had to replace brake pads twice. Brought vehicle in for 30,000 mile check, and was told that they were again 75% worn out and need to be replaced for the third time. Also, had to replace all four tires at 18,000 miles.
Sienna 2004 AWD, pulling to the right, unreliable run-flat tires- needs replacement almost every 12,000 miles. I just had it replace last year 2006 as sponsored by Toyota because they said original tires were defective. Now I am having problems, grinding noise while turning right, and was informed that all the tires need to be replaced after at approximately 12,000 miles, odometer showed approx 25,000 miles, because of uneven wear mostly left front outside part of the tire. Dealer said because I have been running on low pressure and was probably making a lot of right turns. If I make a right turn I would make an equal amount of left turns. The van was equipped with low presure monitoring sensor, one of the reasons I purchased it which did not go off. Toyota refuses to help with all the tire problem and dealer is playing dumb to the issue.
5 days after paying harr Toyota of worcester $2000 for a 60,000 mile check up, brakes and my third set of run flat tires. I experienced a blow out on the highway which was caused by improper installation of the tire. This was noted by Toyota of nashua who then replaced the tire which again blew out 60 miles down the highway. This is the third set of tires I have had with 56,000 miles on the car. Not including the two I had to replace due to inferior work. This is insane and very dangerous. My family's lives were endangered twice in one day! every Toyota mechanic I spoke to complained about the tires. After getting no satisfaction from either dealership I wrote a lettter to yuki funo the CEO of Toyota who kindly sent the letter back to harr who has still done nothing! unbelievable that they are allowed to sell such an inferior product at such a high price that is not only expensive but dangerous!!! also unbelievable that a CEO of a company is aware he is endagering people's lives and does nothing about it.
I have concern with tires and low pressure light illumination. I had 15K service at dealer on July 22, 2006 with 15,423 mileage and they said the tire wear pattern for four tires is ok. Also dealer adjusted, inspected and rotated the tires at that time. But during 2,000 miles drives after service, the low pressure light was keep coming on even though I kept the proper pressure in them. So I went to Firestone for check up and they informed me that I need new rear tires. I went to costco for 2nd opinion on November 22, 2006 with 17,647 mileages and they informed me that I need two new rear tires due to worn out. I was pretty upset at unusual rapid worn out right after manufacturers recommended 15K service. I send the letters to Toyota but they don't even send a reply letter.
A nail punctured the passenger front run-flat tire on our 2004 Toyota Sienna AWD. Tire pressure sensor did not illuminate. Tire then unknowingly driven roughly 100 miles and subsequently had to be replaced due to uneven wear. Vehicle was less than one year old. Dealership refused to cover any damages, in fact, no support from Toyota whatsoever. Tires lasted approximately 20,000 miles before all four had to be replaced. Again, no dealer support. Purchased in Oct 04 from reinhardt motors (montgomery, al), with continued lack of support from rich hendrick Toyota (fayetteville, nc).
2004 Toyota Sienna tires blew out. ***** the vehicle came equipped with run flat tires and had suffered 2 blown out tires within the last 6 months. The vehicle did not come with a spare tire. The consumer found it was difficult to obtain a replacement tire. The consumer was informed that neither Bridgestone nor Toyota carry spares for that type of tire. The consumer was also told that no other tire was to be used as a replacement for a single tire to create a mixed set. (lawyer on behalf of client)
Major tire wear like the numerous other complaints. Replaced without warranty at 23K miles. Is there a minimum number of complaints necessary for investigation? these tires or the Toyota Sienna have a major problem! investigate it please before people are injured like the Firestone issue.
: the contact stated the run flat tires on the vehicle wore out at 20,000 miles. Tires were ordered through a tire center however when the tires arrived the mechanic did not have the special equipment needed to change the tires. The tires were replaced at the local dealership with four regular same size tires. The vehicle is an all wheel drive. The run flat tires are currently at the dealership therefore the tire information is not available. The tires are dunlop. The tire size is P2560R17. Updated 05/02/06.
I have 2004 Toyota Sienna with dunlop runflat tires. After 20,000 miles I was told that I need to replace the tires. At first I was told I did not rotate them properly but after investigating this there are pages of information online documenting that other people are having problems with the tires wearing out to quickly. When contacting the dealer they agree that there is a problem and dunlop agrees they know about the issue but neither want to take 100 percent of the responsibility for these inferior tires. The tires can only be replaced with dunlop or bridgstone runflats. Since there isn't room in the car to store a spare we don't even have an option of replacing the tire with a different brand that is not a run flat. I was told that this is not a safety issue but according to the information online there have been accidents because of excessive wear to early and I have noticed a couple of law suits already placed. These tires cost $250 per tire with the additional cost of mounting, balancing and alignment for a grand total of $1200.. dunlop agreed to pay %50 of the fee which still will cost me $611 or Toyota will pay %500.00 as a good faith credit which still leaves me with a bill of $700. This is still a lot of money especially since they have done nothing to correct the problem with these tires and the new ones will probably have to be replaced in 20,000 miles.
I own a 2004 Toyota Sienna le AWD. I was always under the assumption that I was driving a "safe car". however, I found out that the tires they use on this model are far from being safe. I have 37000 miles on my vehicle, have done services as well as oil changes and not once has anyone ever said anything about the tires needing to be changed. I even asked Toyota and they told me that I was good to go and they would last a long time. It makes me angry that I have been driving a vehicle with tires that have so many problems. Bridgestone B380. Run flat tires. But not only was I never told about this problem, they have told me that they can not put regular tires on the car without changing rims. I think Toyota is covering up and it is upsetting to me to read so many accounts of problems with this particular tire. Luckily for me, I was alerted and I checked my tires which has led me to put new tires on the van. They are still the same tires as came with the van because of what I was told. It is only a matter of time before someone gets hurt because of this.
Tires were wearing out quickly; they had about 22,000 miles on them. I consulted with dealer regarding rotation and was told that one tire was worn enough to require replacement. I asked for them to do so and the technician went away. He later returned to me waiting and told me that the tires were "run flats" and required all four to be replaced. I asked about replacing with regular tires since run flats cost about $1350. It was at T hat time I was told there was no room for a spare. I decided that was ridiculous and had tires replaced with regular tires. I had to purchase an extra wheel and have it stored on the top of the van! this information should be provided to consumers up front before purchase! I will never buy a car that has run-flats again! its a total rip-off!!
Regarding NHTSA action no. PE06010, I have a 2004 Toyota Sienna xle limited with AWD with the tire pressure warning system (tpws) for my dunlop run flat tires (sp 4000). I have experienced punctures in two of my tires on separate occasions. Both times the tpws only activated when the psi was about 5- to 15. The dealer indicated to me that the magnetic system will only activate once a tire's height becomes lower due to air loss, and the magnetic field is "tripped". the problem is that the run flat tires do not lose their height due to air loss until the tire is nearly depleted. So, the tpws essentially cannot properly function as intended, at least when run flat tires are installed. As to the dunlop run flats, they had to be replaced after only 19,700 miles. I know numerous other consumers have had similar experiences. Toyota acknowledged the problem and relpaced my tires with a new set of 4 run flats at no charge (other than installation). Typical price is $250 per tire. Credit to toyata, but not sure what will happen when the new set fails.
My 2004 Sienna le AWD has premature tire failure. We have owned the vehicle for 2 years and less than 35000 miles however we are getting ready to buy 4 new tires for the vehicle after replacing 2 tires at approximately 17K. When we bought the vehicle we were told how safe the run flat tires were, especially in rural New Hampshire so my wife and 2 kids did not worry about being stranded. Unfortunately most repair stations can change or service run flat tires so in addition to unexpected high costs of replacing tires every 15K miles I have to travel to a dealer for service and pay $280 per tire. I believe the combination of tires and vehicle are unacceptable and was not marketed or sold with full disclosure of the issues associated with these tires. I am now looking to convert to conventional tires but there is no place for a spare tire on the vehicle.
A D V E R T I S E M E N T S
- Porterville, CA, USA