definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,380 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Sienna accessories - exterior problems

accessories - exterior problem

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2009 Toyota Sienna Owner Comments

problem #4

Jan 232012

Sienna 6-cyl

  • 31,522 miles


My 2009 Toyota Sienna won't unlock! when I use both my remotes, it will only open the driver's door. Even when I open the driver door, and try to use the unlock button to unlock the doors, the doors will not unlock. I have to physically unlock the doors, including the slider doors. It has been in the shop twice, and they don't know why it is doing that. Recently the slider doors stopped opening! it defeats the purpose of having a van, if you can only get in through the driver seat, especially when you have a disabled child, a two year old, and another child. Toyota, has been horrible, in trying to get this resolved. The customer service in the service department, don't care, horrible customer service and nothing gets resolved.

- Stockton, CA, USA

problem #3

Jun 012011


  • 47,000 miles
I was driving my 2009 Toyota Sienna with 2 children in the back and when I went over rail road tracks the sliding door on the passenger side opened. This is a great concern for me especially with the kids in the back. Toyota want $1500 to fix this problem on a 2009 with 47,000 miles on it. There should be something that will make them fix this problem. I know it would be a major recall but the safety that goes along with this is an extreme concern!!!!! this van cost me over $35,000 and the only reason I bought it was because of the safety of the van. Well that was a mistake and the service department at Toyota is looking to make money off me. I am a single mom who can hardly keep up with everything else but this is just wrong, and I think our government should force them to do something about this before kids start falling out of the vans onto the streets and getting fun over!!! please help me!

- Carol Stream, IL, USA

problem #2

Feb 232011


  • miles
I have a 2009 Toyota Sienna mini-van with automatic sliding doors. These doors are an accident waiting to happen. Unlike an elevator door that will immediately reverse if someone or something is in its path. The Sienna's doors continue to close unless forcibly pushed back to retract with a serious amount of strength. My arm has been bruised and I could only imagine a child's hand being caught. It's inconceivable to me how these doors do not operate on the same premise as an elevator. Very dangerous!

- Northbrook, IL, USA

problem #1

Jun 032010


  • 15,000 miles
2009 Toyota Sienna - raised the power rear hatch to load luggage. Was under the hatch when it started to automatically close on me. I had to use force for it not to close on me. Not sure what would have happened if it was a child putting something in the back. I don't think a young child could have stopped it from squeezing them. It would not stay open unless we manually held it. Had to manually hold it open the whole week of vacation. When returned, took it into the dealer the struts were bad and they replaced them under warranty. Works fine now.

- Logan, OH, USA

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