This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 Toyota Sienna does not have the dashboard instrument lights on when driving. The instrument cluster is hooded to shield it from sunlight. Auxiliary lighting is required to clearly see and read the dials and instruments. Not being able to quickly and easily reading these dials can be a safety issue. The only way to turn on the dashboard lights is to (1) turn on the parking lights or (2) turn on the headlights. This is contrary to other vehicles we have owned, including Toyota. Toyota has told me that this is standard. I disagree. I feel that Toyota should turn on the instrument lights when I start the engine..
There is no illumination of the main dashboard display-speed, RPM, temperature and fuel level when light control is at off or drl (driving lights) position. I went to dealer and service man said that is the way it is and another new vehicle on their lot was the same. The gauge lights are on but dim in parking and headlight position. (Toyota manual says use drl in daytime to save fuel and eliminate chance of burning out driving lights.) I called Toyota and they said after 2 weeks of investigation that this is the way it is. This is a safety issue because we cannot see the speed on cloudy days or with sunglasses on sunny days. My previous Toyota- 2006 Sienna and 2013 avalon have illumination anytime the ignition is on for driving. When you can't see the speed easily, this is a safety risk- there is no digital display of speed on this vehicle.
- Huddleston, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Lexington, SC, USA