CarComplaints.com Notes: Toyota says the 2015 Sienna has been redesigned with "more swagger." Let's hope it's also been redesigned with less seat noise.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,598 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota Sienna. While the vehicle was parked, the contact noticed that the power sliding door was opened. The contact stated that the door had to be closed manually. The contact was unable to use the automatic closing door system. The contact mentioned that the issue occurred on several occasions. When the vehicle was taken for routine service, the technician informed the contact of a recall. The contact received notification of NHTSA campaign number: 16V858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 19,000. Updated 05/10/17
The contact owns a 2015 Toyota Sienna. The contact stated that the power sliding door feature was switched to manual per Toyota's instruction and had been since receiving the recall notification for NHTSA campaign number: 16V858000 (structure). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Sienna. The contact stated that the recall notice for NHTSA campaign number: 16V858000 (structure) was received in December of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Sienna. The contact stated that the vehicle had no power sliding door functionality and needed to be manually operated, as suggested by the manufacturer. The contact received notification of NHTSA campaign number: 16V858000(structure); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 13,000. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Sienna. The contact received notification for the latches/locks/linkages. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
- Long Beach, CA, USA
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The contact owns a 2015 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My 11-year old son got out of the front passenger side of our staitionary minivan (in park but running), for me to drop him off for a cello lesson. He opened the rear passenger side sliding door to get his cello out. It wasnt opening easily, so I almost simultaneously pushed the button above me on the console. At that point the door started to close on him. It did not stop closing and was pressing him into the door frame. I didn't realize what was happening, and he was too shocked to scream. He was trying to stop it from closing on him, but it kept closing. I expected that the door would automatically sense a blockage, stop and open back. He was only ok because he was strong enough to press back, but his hip was very bruised. I finally realized that the door wasn't opening, and pressed the button again above me and the door stopped. It stripped the wires in the door, and the automatic door is now broken. The electrical or sensing system in this door is faulty.
Vehicle purchased May 2015. After a very dry summer and subsequent recent rainstorms, when we entered the vehicle we noticed water pouring from the B pillars where the seat belt adjustment/retractors are located. Also noticed extensive water stains on the headliner on both driver and passenger side. Contacted dealer and they suspect, but aren't sure, that it's the sunroof located in the rear passenger area of the vehicle. The dealer suspects leaks and reports this is a common issue with Sienna models that have the sunroof.
Driver side mirror paint was melted in normal usage conditions in san diego California. Dealer blames "surrounding buildings in where I parked" or "buses and rv's with large windows that may have been driving along me on freeway" and reflection of sunshine. This is nonsense. The painted mirror, supposedly an upgrade, has a manufacturing defect as its plastic storage frame is painted with the same type of paint use to paint the metal on the rest of the body of the car. If dealer's "diagnosis" is correct then possibility of a fire both in parking position or whilt driving on freeway exists.
A D V E R T I S E M E N T S
- Redwood City, CA, USA