This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1996 Toyota Tacoma that was part of a recall for a faulty frame. I received two letters informing me of this program. The first one was in 2009, and the second in 2010. I brought my truck in for its free check for frame corrosion. There was a graveyard of trucks like mine. I don't know if they could have fit another unsafe truck in the lot, they couldn't crush them fast enough. I went on my own and unfortunately I fear as a woman I was treated differently. I watched the mechanic bang my frame over and over, enough to put it out of alignment. My name was called and they informed me that my truck passed the test. Recommended me to fix a bunch of things, so after waiting all day for them to repair my truck and spend 2000 dollars that I didn't have, I was sent on my way. My truck did not feel safe to drive. Luckily I live on martha's vineyard where the highest speed limit is 45 mph. This was at falmouth Toyota, after the second notice I went to hyannis Toyota. They failed me, said there was no replacing the frame, no under carriage treatment, my truck was deemed unsafe to drive. I signed a contract stating that I was to receive 150% mint condition blue book value of my truck. I was looking at $9000, 10,000 dollars or maybe more if I put the money as a downpayment on a new Toyota. I love my truck, but I have never felt safe in it. I was ready to goto sales and find a new truck. I had to wait for a phone call from cech, you know the big guy, Toyota usa. And after that hand over my title and start the transaction. I went back a little over a week later to drop off my title and get the rental car they promised me. Then the door slammed in my face. I am the third owner of this vehicle. The first owner bought the truck in 1995, just before the new year. Now I am left with an unsafe truck that I cant inspect, sell or drive. $300 is all they are offering me now.
The contact owns a 1996 Toyota Tacoma. The contact stated that there was severe frame rust near the rear wheels. The vehicle was taken to an authorized dealer, who diagnosed that the frame was fine. The failure progressed over the following two years and holes began to form in the frame. The manufacturer was notified and offered to assist with spraying a coating over the rust to prevent further damage. The contact denied assistance and the vehicle was not repaired. The failure mileage was 140,000 and the current mileage was 150,000.
The contact owns a 1996 Toyota Tacoma. The contact stated that there was frame damage in the rear of the vehicle. The dealer made the contact aware of a possible silent recall, but the VIN was not included in the recall. The manufacturer was not contacted and the vehicle was not repaired. The failure and the current mileage was 203,000.
A D V E R T I S E M E N T S
- West Tisbury, MA, USA