This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The frame of the truck is rusted and shows perforation of the metal, nearly through the whole frame on rear passenger side, near shock attachment as well as driver side rear in same area. Unsafe to drive.
The contact owns a 1999 Toyota Tacoma. The contact stated that there was premature rust and corrosion on the vehicle. The manufacturer included the VIN in a limited service campaign in which the solution was to coat the rust, but this did not provide a permanent remedy. The contact stated that the vehicle was taken back to the dealer several times over the years and the dealer did not provide a permanent remedy. The vehicle was recently diagnosed by a dealer where it was diagnosed that the frame was rotted with holes and could fracture. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The failure mileage was 109,677. Updated 07/13/16
Dec 13, 2015, while bending down to pick up my reading glasses in the driveway, I noticed a clean through fracture of the frame, rear passenger side, just in front of the shock absorber fitting. A few days earlier I had wondered why the bed was tilted up pinching the back of the cab. The vehicle had passed state inspection year after year and had been see by my regular mechanic less than 2 years ago and no issues with frame deterioration were found or brought to my attention. I contacted Toyota and just yesterday was told, sorry about your "rust" issue, but the warranty has long expired. This is a well documented design and manufacturing defect tied to improper prep by Toyota frame contractor dana holding Corp. The vehicle was fully operational and now it is un-driveable. If the vehicle had come apart at highway speeds, it could have caused serious injury or fatality. This is my only means of transportation as a fixed income retiree. There's no justifiable reason a vehicle frame should fail like this only to have Toyota tell me they will do nothing. My troubles aside, this is a very serious public safety risk and a risk to all service personnel, owners, their passengers and others on the road in their vicinity. It was only by sheer luck that I discovered this while the vehicle was parked.
Toyota sent a recall a few years ago to check and fix a problem with rust on the vehicle frame. I took it in for the 'fix', now (11/19/15) I find out my frame has rusted through and is very unsafe to drive. This is a popular truck and there are alot on the road, some may be in the same situation I am in. Toyota's response was' we can't help you'. after the 'fix' I was told that I would have no problems in the future.
The contact owns a 1999 Toyota Tacoma. The contact stated that while driving at approximately 30 mph, a loud pop sound was heard and the vehicle jerked violently. The vehicle was taken to an independent mechanic where it was diagnosed that the rear frame was severely corroded and detached. The contact mentioned that the whole frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
- Key West, FL, USA
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The contact owns a 1999 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for inspection and it was discovered that the entire subframe had excessive rust and fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
My 1999 Tacoma has just been declared unsafe to drive by a local repair shop due to excessive rust on the frame (I brought it to the shop to have some A/C work done). As part of the Toyota service program, the truck was inspected last in October 2013, and passed the corrosion test. At that point the truck had 106,000 miles. I had purchased the truck afterwards, based on this inspection being done by Toyota and passing. The truck now has 119,000 miles on it, and it is not safe to drive. I called Toyota corporate and they stated that since the truck is now outside the 15-year coverage period, I have no options. I shared that the truck was inspected by them and that it is nearly impossible for a truck to go from no rust issue to significant rust issue in less than 2 years and less than 14,000 miles. She (phyllis) agreed with me and said that she would be frustrated also and that it makes sense that this shouldn't have happened, but it is now outside of the period so I have no options.
On April 8, 2015, I took my 1999 Toyota Tacoma to my local mechanic I for routine maintenance. He informed me that the frame was so severely rusted that it was no longer safe to drive and that they would not perform the repairs. They also informed me that any attempt to repair the frame would still render it unsafe. They also checked for recalls/buybacks on the vehicle and it was not eligible. I was planning a 2000 mile trip with load. Had I proceeded with the trip without knowing the extent of the damage, I would have been in grave danger.
The contact owns a 1999 Toyota Tacoma. While driving at 50 mph, the contact heard a noise emitting from the rear of the vehicle. Upon further inspection, the contact noticed that the rear driver side leaf spring shackle fractured from the frame. In addition, the contact noticed corrosion on the frame of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 149,000.
The contact owns a 1999 Toyota Tacoma. The contact stated that while the vehicle was at the local mechanic for inspection, the subframe was found to be severely corroded. The contact was advised that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure and current mileage was 310,000.
While breaking slowly coming to a stop, I lost my all my break controls. Fortunately I was able to stop the vehicle with no fatalities. The tow truck brought me to my mechanics facility and indicated that the trucks steel frame and parts receded backwards placing pressure on break lines under truck to snap. He showed me that rusting of the frame caused the problem. The carriage moved back by 4" due to rusting and deterioration. I called Tacoma customer service and they said nothing can be done to help pay for my expenses. It's costing me $1,750 to replace frame and repair damages to breaks and other components.
The contact owns a 1999 Toyota Tacoma. The contact stated while having his vehicle inspected he was made aware that the frame had fractured as a result of corrosion. The technician stated that welding was not an option to repair the defect. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 160,000.
The owns a 1999 Toyota 4runner. The contact stated that the vehicle was taken to the dealer for inspection when he was advised that the frame was completely rusted. The dealer took pictures of the frame and called the manufacturer but the manufacturer would provide no assistance because the vehicle was not under recall. The vehicle was not repaired. The failure mileage was 150,000.
The contact owns a 1999 Toyota Tacoma. The contact noticed a whole in the front of the rear leaf spring underneath the vehicle's frame. The vehicle has not been inspected by a dealer. The contact has pictures. The engine size and current and failure mileages were unknown.
- the contact stated that while driving the 1999 Toyota Tacoma with 89600 failure mileage at 45 mph the cab began to make noise. The vehicle was taken to a mechanic, and they discovered that the mounting brackets, hooking the body to the frame sheared. The collapsed body was laying on the frame. The vehicle had not been repaired. The current mileage was 89650.
1999 Toyota Tacoma, failing clear coat. Causing truck to completely rust-out. 4-wheel drive not installed during assembly. Tail light fuse blows out everytime I hook up a trailer
A D V E R T I S E M E N T S
- Kodiak, AK, USA