This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Tacoma. While driving approximately 60 mph, the front driver side ball joint fractured. The contact lost the ability to steer and brake, and lost control of the vehicle. The contact was able to pull off the roadway and stop the vehicle. The vehicle was towed to Sierra Toyota (2596 E fry blvd, Sierra vista, AZ 85635, (520) 458-8880) where it was diagnosed that the ball joint fractured and needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.
- Sierra Vista, AZ, USA
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- Sierra Vista, AZ, USA