This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchase a 2007 Toyota Tacoma in June 2015 at that time we were told due to recall by Toyota, the frame had been undercoated. Recently researching the recall information, this was one of the options for repair by Toyota recall. When we went for an inspection it failed because of rusty frame....how can you allow recalls to expire" I know this was huge expense to Toyota to repair vehicles, but I feel like a life is much more important than a loss for a company that should have manufactured a quality product to begin with. My question is, how can you, in good conscience allow recalls to expire, when clearly one of the recall options did not take care of the problem? my son spoke with Toyota and they could care less. I do not have the finances to repair or buy a new vehicle. I know I am not the only one having this problem. If part of the recall/repair process would deteriorate after a few years is this really a fix to the problem? doesn't that still leave a safety issue" I just do not believe the undercoat worked the way it should have and a new recall should be issued, as clearly this did not stop the problem and the issue is still there with owners of undercoated vehicles. I pray owners are aware of this and it does not result in a loss of life or limb. Too many accidents are happening for negligence of the manufacture. I do applaud Toyota for trying to make the vehicles safe, but this instance after a few years, clearly the undercoating failed to repair and make vehicle safe.
I purchased this vehicle new in 2007. Recently upon my periodic inspection of the frame I noticed all the frame welds in the upper frame area rusted and the welds appeared to be breaking on the frame. If this is in fact the case this vehicle is no longer road worthy. The frame of any vehicle should last the entire life of the vehicle. This vehicle has 153000 original miles on the odometer.
I have two concerns: First is the clear-coat and paint on the vehicle rubbing off causing the roof and other body panels to rust, which in turn causes the structural integrity of the vehicle to be compromised in the event of an accident/rollover. Second is that the front headlamps fill up with water/moisture during cold weather/rain/ and car washes. This could lead to the headlamps shorting out causing an accident and possible injuries/deaths. Toyota so far has offered no solution to either concern and my extended warranty company claims they won't cover sealed beam headlamps. If they are as they claim sealed beam headlamps how is the water intrusion happening? both of these concerns are safety related and should be addressed as such. I am the second owner of this vehicle and it only has less than 62,000 miles.
- Ontario, CA, USA
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I recently purchased a 2007 Toyota Tacoma that was involved in the frame rust recall. My local Toyota dealership informed me that even though there are currently rust perforations in the frame (many frames were replaced by Toyota at no cost during the original recall) that because Toyota inspected the frame (with a previous owner in 2016) and did not find any issues large enough at that time to cause the entire frame to be replaced, that their "crc" undercoating they applied was all that was necessary. Less than 3 years later (maybe sooner, but I just got the vehicle) the frame has holes in it and Toyota is not going to do anything about it but offer a full out of pocket $10,000-$15,000 frame replacement. There must be thousands of these vehicles from the original recall that were only sprayed and not replaced that are now unsafe to drive with absolutely no recourse for new (aka unaware) owners because no warranty of the spray whatsoever exists. Undercoating in no way prevents rust from continuing to rot away and make holes in frames - all Toyota that were only sprayed but did not have entire frame replacement should be required to get new inspections by Toyota and revisit the need for frame replacements.
We took our Toyota Tacoma 07 with 62,402 mileage for state inspection on 7/24/2019. Significant rust perforation was found on the frame causing the vehicle to fail inspection, and the mechanic advised that it is unsafe to drive. We learned about Toyota's warranty extension program for rust perforation from their class action settlement for 2005'2010 Tacoma vehicles, but our 07 Tacoma's extension expired on 5/26/2019. We called Toyota customer satisfaction and were told that Toyota would not do anything to help in our situation, even though the problem existed prior to the expiration of their assistance program and we only learned of the problem and the program at this point because of the timing of our state inspection.
The contact owns a 2007 Toyota Tacoma. The contact stated that the roof of the vehicle was collecting rust. The contact stated that the rust had partially eaten through the roof. The vehicle was taken to chattam Toyota (7 park of commerce way, savannah, ga 31405, (912) 386-4040) where the mechanic stated that they could not repair, would have to replace the roof, the paint on the hood at the contact's expense. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 90,000.
The vehicle was stationary and was not in a wreck. I recently had my truck worked on and the mechanic told me the frame had about a two foot spot that was rusted through the frame. After learning this, I did some research and found out there was a class action lawsuit that was settled with Toyota for the 2005-2010 year model Tacoma because of frame corrosion. I contacted Toyota customer service to explain to them that I never got a recall notification in the mail. They basically told me they would no longer replace the frames free of charge because I was two months past the deadline. I will most likely be filing a lawsuit against them if they continue to refuse to replace my frame. The vehicle is not safe to drive and had I known about this, I would have taken care of it sooner. They claim they sent a recall notification, however I never received it. I don't think it's right that Toyota is refusing to fix a problem they knew about and was recalled on the vehicle they built. My family has ridden in the vehicle and have been put at risk or serious bodily injury because the vehicle is unsafe. Now I basically have a worthless unsafe truck that will cost too much to repair. Is there anything that can be done to force Toyota to replace the frame on my truck? Toyota gave me case #[xxx]. the conversation was recorded and burned to a cd, which I have in my possession. If necessary, I can mail it to someone. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
There are 3 recalls on my vehicle in which I've been notified about. I called the dealership where I purchased the vehicle and tried to set up a date in which I can leave my vehicle. The recall notification from Toyota stated that I would be provided a loaner vehicle while the work is being performed, since the rust treatment was going to take 4 days to dry. Now since I've requested a loaner vehicle the dealership continues to avoid my calls or let me speak with the head repair technician. The problems with the vehicle has had recalls for safety hazards and potential death while driving.
I own a 2007 Toyota Tacoma. It's frame has been inspected by my local Toyota dealer (hertrich) three separate times for rust to the frame. It received a rust inhibitor coating on 1/16/15. It was inspected again on 12/21/17 and 1/3/19. During the 1/3/19 inspection, the dealer conducted a multi-point inspection. My truck's steering components and steering linkage were inspected. It received a green check by the dealer, the highest rating. On 2/7/19, just one month after the inspection, my power steering failed while I was driving. I was able to make it safely to my local mechanic. My truck's rack and pinion steering system had heavy corrosion, and most of the power steering fluid had leaked. My mechanic replaced the rack and pinion steering system. It was heavily corroded. My mechanic said he had never seen one this corroded. Please see attached photographs of my corroded power steering rack. Toyota has refused to apply a second coat of the rust inhibitor to my truck's frame, even though I have new rust coming through the previous treatment. Now, rust and corrosion to my power steering rack, exactly where it attaches to the truck frame, had massive corrosion, causing a total failure of the power steering system. I have checked Toyota forums, and this problem is common with other Toyota Tacoma owners. Please force Toyota to properly address the corrosion issues with it's Tacoma trucks. The rust inhibitor that was applied to my truck's frame in January of 2015 has failed. The truck's frame, and components attached to the frame, continue to rust and corrode, causing danger to me, my family, and other motorists. Thank you for your attention in this matter.
Bought a 2007 Tacoma 4X4 with approx. 300 miles on it. It had been stolen from a lot and therefore had a red title. We got a letter informing us the frame was possibly rusting and to take it to a Toyota dealer which we did and was informed it was rusted beyond being repaired and would have to be replaced. After being told it would take a while to get the frame in before it could be repaired we waited about a year, in the mean time we have made several attempts to find out what the hold up was. After a year or so wait we were told they would not fix it because it has a red title, this truck was not water damaged or in an accident, so now the frame is almost rusted into with around 100,00 miles on it, please tell me how it getting stolen has anything to do with the frame rusting thru. Ll had a recall on all of these trucks because of this happening. I would greatly love to hear how they can avoid repairing this one!! at a later date we had a recall on the rear springs and they replaced them.....
I experienced a bad smell in the cabin, particularly when first switching on the ignition, which causes the cabin air fan to start running. I checked the cabin air filter. There were rat feces in the pleats of the filter, a smell of rat urine, and there was foam material from the inside of the car. Presumably the rats had been chewing it to make a nest. They had also been chewing on the filter material. The local Toyota representative said Toyota usa would not do anything to help me. I removed the cowl at the base of the windshield. The cabin air intake is open to the space under the cowl. I found that that the top of the cowl is drained by holes where the windshield wiper drive shafts go through the cowl. The water collects in the space under the cowl, which in turn is drained through large drain holes at both ends, down into the fenders above the wheel wells, and to the ground. I think the rats were getting under the cowl and into the cabin air intake through one or more of these holes. I cleaned the blower fan assembly, the cabin air intake, and the inside of the cowl, and replaced the cabin air filter. I made screens from inch mesh to keep the rats out of the space under the cowl. I installed them on both sides. I also made and installed a screen over the cabin air intake to keep rats out if they somehow get around the side screens. I have had no more problems so far. Since rats carry disease, I consider this a serious health issue for all the other owners of these vehicles. I am forwarding this information in the hope that you can pressure Toyota usa to do the right thing and correct this issue for all owners.
The contact owns a 2007 Toyota Tacoma. The dealer stated that the vehicle had a hole in the frame. The manufacturer was made aware of the failure and instructed the dealer to provide the contact with a loaner vehicle. The failure was investigated and the dealer was waiting to hear from the manufacturer. In 2014, the dealer sprayed the frame due to corrosion. The vehicle was repaired. The failure mileage was approximately 101,000.
My chasys frame have rust and look like my motor going to fell to the floor I call Toyota but the say no open recall to replace my frame, also my car have a lot vibration on rear went aceleration. But Toyota dont wante help
The frame of this truck is extremely rusted and has been for some time. Have spent a great deal on parts due to the rust and now it is considered as a dangerous vehicle. I have tried to get Toyota's attention about this safety issue but they keep turning me away. I have also noticed that on the internet and folks around my community who own the same type vehicle is rusted as well. Please! I need someone to contact Toyota about this dangerous issue.
The contact owns a 2007 Toyota Tacoma. The contact noticed that the fuel tank was leaking. Once the fuel tank was removed, the contact noticed that the subframe was rusted. The vehicle was taken to a dealer where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 137,000. The VIN was not provided.
A D V E R T I S E M E N T S
- Blacksburg, VA, USA