This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This VIN number was totaled due to a bent frame after being rear ended on June 10th. I fear my insurance company (USAA) will attempt to commit fraud by not reporting the title as salvage.
My vehicle failed va inspection due to the horn not working. I have to get the spiral cable replaced per the auto repair shop. This was a recall on Tacoma's up to 2009 (recall B1801) but not my year. My year should be part of the recall. I believe this also impacts the airbag deployment from the steering wheel.
Driving down the highway, I felt my steering column get loose. After coming to a stop at the gas station, I tried making sure the column adjuster was tight, and it was. The entire steering wheel/column was still loose, and then fell off into my lap. After that, my Tacoma would not start. Radio would not work, and the odometer numbers disappeared. I had to then call a tow truck to get my vehicle home. If I hadn't stopped at at the gas station, it would have fell off as I was driving.
My horn stopped working a month ago-replaced relay-now airbag light is on- after reaading complaints, seems the two are related and recalled on earlier versions
- Berlin, CT, USA
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This is a complaint with Toyota. I bought my 2011 Toyota Tacoma pre runner sport brand new. this is a complaint with Toyota. I bought my 2011 Toyota Tacoma prerunner sport brand new. About a year ago, I noticed my amber "daytime running lights" were becoming discolored, it had the appearance of the bulb becoming hot, melting and discoloring my amber lenses. At that time it was just starting to turn colors. Last week a man at the gas station pointed at my drivers side running light and said I should have that looked at before it burns through or causes a fire. Upon his comment I noticed it had become noticeably worse, to the point I do not feel like the vehicle is safe to drive with the running lights on, you can not turn them off during daytime driving, it is a safety matter. I immediately contacted my Toyota dealership service rep in tracy, ca, tracy Toyota, he said there was nothing they could do and gave me the Toyota corporate office 800 number. Today I talked to two employees who were sympathetic but ultimately said nothing can be done by them and I was told by them a letter was mailed out regarding this defect, the letter confirms it as a known defect and the letter shows Toyota has acknowledged it as such. My warranty has since expired. I never received the letter and they refuse to pay to repair for this defect. This problem still exists for 2011 Toyota Tacoma. I have to pay out of pocket to replace both headlight running light assemblies, I am requesting Toyota to reimburse me the cost as I will keep the receipt and ask for the damaged parts. This defect diminishes the safety function of a daytime running light and could cause a fire as well.
[xxx] lightning/electrical I want to report safety issues with my Toyota Tacoma. When I bought Tacoma in san antonio, brand new in 2011, a few months later the daytime running light (drl) and turn signal lens become distorted, bubbled, and cracked. I did a google search, and it was an extremely common issue with many owners complaints. I told my dealership and it was "normal" and I was required to pay to get it fixed. Earlier this year when I was at mountain states Toyota in denver to get the oil change, I inquired about the same issue. The employee told me that it was a very common issue, and that Toyota will fix it for free. I was told that a letter was mailed out to every person that owns a 2011 Toyota Tacoma. However, there was a time limit to get it done and it already already passed. I want to emphasize that I never received a letter from Toyota. In addition, my truck has always has electrical issues since I bought the truck. Intermittently, when I drive my truck, every electrical components and lights, including from the instrumental panel would shut down and instantly start back up, and my steering wheel would momentarily lock up. I called Toyota headquarter, and the lady I spoke to said that there was a time limit when I could get it fixed, and that it has now expired. And that there was nothing she can do about it. I only want Toyota to fix this issue free of charge, because I never received that letter they told me they sent out, and I do not know why they put a time limit on it. If Toyota refuses to get it fixed, I want to put Toyota on notice that I want to initiate arbitration with Toyota. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Horn stopped working at approximately 48,000 miles. After troubleshooting the problem, I discovered that the issue was related to the spiral cable. About 2 months after the horn stopped working, the steering wheel controlled phone function began auto-activating intermittently with the words "talking" appearing on the radio display (this function is also related to the spiral cable). I am very concerned that the air bag may soon become inoperable if the air bag electrical contacts on the spiral cable fail. While my vehicle VIN was not included in a recall for this issue, I understand that Toyota did file a part 573 defect information report with NHTSA for selected 2009-2010 Tacoma vehicles. The vehicle horn is considered a safety device, and as a result of this failure, my vehicle horn became inoperable. More importantly, the air bag will not function as designed when the spiral cable contacts for the air bag fail. I would expect that this type of safety critical device be designed to last for the useful service life of the vehicle. Failure after less than 6 years (and 48,000 miles) is much sooner than should be expected for this type of vehicle. I would appreciate if NHTSA would consider this information along with other related information in your possession to determine if there is a basis for follow-up with Toyota motor corporation to provide a remedy for vehicle owners that have experienced premature spiral cable failure that affects multiple vehicle safety devices.
The contact owns a 2011 Toyota Tacoma. While driving at various speeds, the fan stopped working. The contact also smelled an abnormal burning odor coming from the vehicle. The contact checked behind the firewall and the wiring harness and wiring were burned. The contact stated that the day time running lights were melting along with the fixtures and wires in the back of the bulb. The vehicle was taken to the dealer where the contact's diagnosis was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.
My horn stopped working and my airbag light stays on. I was told this was an sprial cable problem in the sterring wheel colum. Was told to check onrecalls for this has been a problem with this type truck.
Horn stopped working, so did the cruise control.airbag light is on sometimes dealer said I need a new clock spring and air bag because the horn switch is inside the airbag.
The horn stopped working, spiral cable is bad, which also affects the airbag. This has been recalled on all previous models of this generation Tacoma and needs to be recalled for the 2011 as well
The daytime running lights have burned into the inner areas of my headlight assemblies and it continues to get worse. Seeing as they cannot be turned off and they continue to get worse I fear they may one day cause a fire or further damage. I have talked to the dealer, Toyota corporate and they will do nothing and show no concern for the issue, I drive alot of miles and purchased a Toyota due to dependability. When the problem was 1st talked to with Toyota the truck was only 1 1/2 years old but had around 40,000 miles to which their excuse was that it is outside the warranty period. Please note that Toyota knows this is an issue as they have issued a tsb stating the problem exists and the model year 2012 and forward these are re-designed to eliminate this problem. However there are thousands of these trucks on the roads frm 2005 to 2011 that had the dtrl option and the owners can do nothing to stop this issue from occurring or guarantee their and their families safety. When I talked to Toyota they did offer to replace 1 assembly if I paid for the other at a cost of $450" why should I be required to pay to fix their poorly engineered parts that they know are an issue" you can find aftermarket light assemblies for around $80 online and I cannot believe that it costs Toyota $450 to produce this assembly, they were not making me a deal and paying for 1, I was paying for both! Toyota should recall these assemblies and replace as at this point it shows that Toyota has no plans of doing the right thing and correcting the known problem without being told they have to.
The spiral cable failed. The spiral cable connects the horn button and driver's airbag to the rest of the car. When it fails, the airbag and horn won't work. Toyota already recalled the spiral cable on '05-'09 Tacoma's. the spiral cables are still failing, so they need to recall later years and fix them too.
The contact owns a 2011 Toyota Tacoma. The contact stated that while driving approximately 65 mph, he could smell a burning odor coming from under the dashboard area. The vehicle was merged to the shoulder and suddenly became engulfed in flames. The fire department was called, who arrived and extinguished the fire. The origin of the fire was unknown. There were no injuries and the vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 32,500.
2011 Toyota Tacoma. Consumer writes in regards to problems with the transmission and security system in vehicle.. the consumer stated one day as she was leaving work, the vehicle would not start. It seemed as though the vehicle didn't recognize the key and she was unsuccessful at jump starting it. The vehicle was towed to the dealer and the problem was determined to be with the security system, which had been installed and had not been removed completely. She also stated the automatic transmission was not shifting correctly, particularly when shifting up hills, it required her to forceful apply the accelerator pedal to get the vehicle to go appropriately. Again, she took the vehicle to the dealer, but the computer stated there was nothing wrong. The problem seemed to be getting worse, when in early December the consumer was in route over a double lane road over a mountain, when the truck suddenly felt as though it had slipped out of gear, there was no power to the drive train and there was a grinding sensation from the gas pedal. The consumer was able to pull over to the side of the road, put the vehicle in park, then drive and proceeded again. A similar event occurred as she made her way back over the mountain at the end of the day. However, the vehicle lost power again and it did not respond to the accelerator pedal, but it also made a very fast clicking sound. The consumer went back to the dealer, only to be told there was nothing wrong. The mechanic decided to test drive the vehicle and noted the vehicle seemed to be sluggish in the automatic drive position, but seemed to function more responsively in the 4th position.
Sudden unintended acceleration. Time was 6:55 am. I was on work property having just turned left from a light. I was 5 th car in line to make a right turn. All cars were stopped. My foot was lightly pressing break. The next thing I know, my truck was ramming the SUV in front of me. No way my foot could have touched gas pedal...it was a traffic jam. It's like this every morning. I contacted Toyota right away. They denied it, but sent out an eng to get black box data. I never heard from them again.
A D V E R T I S E M E N T S
- Fremont, NH, USA