This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear driver seatbelt retracts but won-€™t reel back up. After replacing it, shop recognized the ineffective nature of the other side. Safety of my children at risk. Inspected by independent shop and dealer. No warning lights. Symptoms include less effective
Toyota has an issue where there service technitians, dealers and customer service representatives cannot tell the difference between NHTSA mandated seat belt indicators and optional indicators. I have reported an issue where the seat will not slide correctly and that the seat belt sensor and optional alert system seems to be malfunctioning. The optional seat belt indicator malfunctions and causes a prolonged audio distraction to the driver that interferes with the roll that other safety features such as reverse sensors, etc. Cannot be distinguished. Toyota allows the dealer to turn off the distracting optional chimes, but the discretion is left to the dealer and not the driver which poses risk to pedestrians, drivers and passengers. The major problem is that the failure to understand the difference between the mandatory alert system and the optional alert system means that dealers are ignoring customer requests to mute the optional alarm increasing the risk of distraction to an unacceptable level.
- Pflugerville, TX, USA
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- Richford, VT, USA