This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was informed by the service manager at Labadie Toyota (Bay City, MI) that the new 2.4L Turbos have injector issues! Some Sienna's Tacoma's, and other models have faulty direct injectors that spray way too much fuel into the cylinders, and it drains into the oil reservoir! I had my oil changed at 1K, 5K and 10K by the dealership. I've had this issue at 5K and I presumed service center incompetence, and they agreed. I recently had my oil changed at 10K and came back in 2 weeks later with check engine light on and excessive engine chatter. I was told this a known Toyota engineering issue, and they are now telling the techs to look into the cylinders to look for clean/washed piston tops. Today they just changed my oil and told me to come back in 3 weeks or if issues arise. I'm concerned about a fire with gas going into the engine oil and potentially causing a fire. Toyota engineering is aware of this issue I was told so I would a recall to be issued so there is no issues with a fire happening.
Vehicle lurched forward with a -??bang-?? accelerating in stop and go traffic. Vehicle then stalled and flashed multiple warnings. Hybrid system failure. Drive mode failure. General failure. Vehicle would not restart on first attempt - multiple attempts made to restart. Upon restarting, it would not move forward in Drive, prompting a new error stating it needed to be returned to park. After a couple more restarts it was able to engage the gear and move forward. Power was limited, it drove differently, and the hybrid error persisted.
While driving I received numerous system malfunction warnings followed by a message to visit my dealership. While driving into the dealership the vehicle started losing power and engine went into complete failure. It is now at dealership and waiting for it to be inspected. When alerts first went off I was unable to stop because I was on a busy dangerous street.
- Saint George, UT, USA
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- Bay City, MI, USA