This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Toyota Tundra. The contact stated that upon taking the vehicle to an independent mechanic for servicing, he was informed that the chassis was severely corroded. The independent mechanic diagnosed that the undercarriage needed to be replaced and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The contact stated that the failure was related to an unknown recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 148,000.
The contact owns a 2001 Toyota Tundra. While the vehicle was being serviced at an independent repair facility, the mechanic noticed that the entire frame was severely corroded. The manufacturer was made aware of the failure and declined to provide a remedy. The vehicle was not repaired. The failure mileage was 105,000.
2001 Toyota Tundra brought to local Toyota dealership for concerns with rot holes through cross members that support gas tank. Received Toyota recall notice regarding cross member at rear of vehicle supporting spare tire. Dealer states that recall does not cover failing cross members other than one supporting spare tire. Dealer recommends contacting Toyota directly and filing complaint. Contacted Toyota direct and was told they would only replace failing component if ntsb forced them to even though they are the same part, installed at the same factory at the same time and have the same problem. This is a safety issue!! this failing cross member is just as important if not more than the one Toyota is recalling. Isn't a falling fuel tank more of a safety concern than a falling spare tire??
Toyota's Tundra corrosion recall focuses on the frame, fuel tank mounting, and spare tire mounting hardware. If the frame has no perforations and the fuel tank suspension and spare tire mounting are sound, the truck is determined to be safe. My Tundra has been so inspected by a dealer, passed their test, and found to be "safe.". my complaint is that the vehicle's undercarriage shows extensive corrosion of frame, steering, and suspension components beyond the scope of Toyota's recall. The extent of the corrosion is so great that it calls into question the potential for a suspension or steering component to fail during operation, leading to a loss of control and injury to passengers and others on the highway. I have digital photographs of several corrosion sites on the undercarriage of my truck that illustrate my concern. I have taken my truck to a body shop for evaluation and was told it is not safe. Toyota's recall does not address the full range of safety issues brought on by their corrosion problem. Toyota should be required to inspect all of the critical components subject to the excessive corrosion and either determine they are safe or repair them. If my digital photos would assist you in understanding my concern, I would be happy to forward them to you. Thank you!
- 1st 2001 Tundra frame rust recall. Took to dealer. Said my spare tire was not in danger of falling off. Did nothing further. -2nd recall expanded. Took to dealer, said they were going to replace the frame. Was told if they broke anything off due to rust, it would be my expense. I objected. Was told frame will not be replaced. Took truck in for brakes on Friday. Shop was not able to remove caliper pins, rusted in solid. I cant get brakes replaced. Shocks are rusted, leaking, and shot, cannot replace, nothing to attach them to the frame. This is my only transportation. I must continue driving like this, no brakes, no suspension, completely rusted frame, as there is no solution. There is not a speck of rust on the body, 2001 Tundra sr-5 access cab with 81,000 miles.
The contact owns 2001 Toyota Tundra. The contact took the vehicle to the dealer for routing maintenance where she was advised that the frame and cross members of the frame were severely rusted and corroded. The dealer advised that the rust was so sever that if he attempted to scrape the rust off the frame, the tool would go straight through the frame. The vehicle was not repaired. The failure and current mileages were 109,000.
I own a 2001 Toyota Tundra. It is my work truck, so I drive it a lot! it has 184K miles. I received a notice of recall for the cross members being corroded, so I went out to inspect my vehicle. What I found was absolutely shocking! not only were the cross members rusted almost completely in two, but there were very large holes rusted out of the frame of the truck. I drove the truck an hour and a half to the nearest Toyota dealership, where the said that it was unsafe to drive and gave me a rental car. Toyota has given us little information about how long the repair will take or what all they will be doing to fix the problem. They have said the parts are not yet available and it will take over a month to get the new frame.
The contact owns a 2001 Toyota Tundra. The contact noticed that the frame of the vehicle was covered with rust. The dealer inspected the vehicle and deemed it as unsafe to drive. The vehicle was left in possession of the dealer and a rental vehicle was provided for the contact until the manufacturer stated the remedy they would be able to offer the contact. The failure mileage was 66,653 and the current mileage was 66,673. The VIN was not available when the complaint was filed.
2001 Toyota Tundra rust frame - first I didn't get the recall notice. Took truck to Toyota in greensburg pa and they removed spare tire to back of truck. Also noticed more issues with frame itself and scheduled another appointment with inspector. They wanted this done before they did any repairs. The frame rust is that serious. After this inspection, I was instructed to call the Toyota experience center to open a case. So I tried, not too successful. They kept insisting that my case was already closed. The first person I talked to took all my info and then said he had to transfer me. So they did. To me it seemed to be the same place. The second person then again took all the same info and tired to tell me my case was closed. I kept stating what had happened, that the spare tire was in the back of my truck and the frame was not repaired but they kept trying to correct me. Finally after about the 3 or 4th time, he relented and gave me a case number. It was a very disturbing call, I felt as though they just wanted me to go away and live with the rust issue. I went back to the dealer and file a complaint with them. Then a couple of days later, I get a call back from Toyota. Again they tried to get me to close the case saying all they can do was done. That is not true, my spare tire is still in the back of the truck. And they didn't even want to hear about the rust perforation of the frame itself. The rep even hung up on me. Extremely rude person. So I went back to the dealership. The next day the dealer ship called me back and said my case was reopened and that I should hear something in 3 or 4 weeks. That was a week ago. In conclusion, all they wanted me to do was go away. All three reps that I talked to at the Toyota experience center were very arrogant to me. My truck is broke, and I just get the feeling all they want is for me to go away. They are not backing their product, just like the brakes. The dealership is not the issue here, it is the call center so far.
We own a 2001 Tundra with severe rust problems on the frame, brakes, body parts, spare tire, suspension and nuts and bolts all over the vehicle. The spare tire dropped from the rear of the truck due to rust and damaged the rear bumper. We have spent thousands of dollars to repair rusted items on this truck.
My son was driving home November 24, 2009 from college in Rhode Island for thanksgiving. It was dark, raining & he was on busy rte 195 heading East when rear cross-member bar w/ spare tire attached hinged down into road. The tire dragged behind my son's Tundra. Eventually, my son was able to safely pull over to the side of highway & kick spare off, throwing it into bed of truck & carefully proceeding home. We looked under the Tundra & were astonished at how much rust covered the entire underside. We took photos. We were also greatly relieved that my son was not in an accident or the tire falling off did not cause a serious accident on the highway. My son had called the week before coming home to ask to have an appointment made to have the brakes looked at because they seemed not to be working properly, causing the truck to steer oddly when applied. In addition, we had, w/in 1 1/2 mth prior, paid over $750 to have sway bar replaced & new radiator installed. Not only that, but when we purchased the vehicle, it didn't pass inspection until a tie rod was replaced. First thing the following day, we took the Tundra to hyannis Toyota - where it still sits.after 14 weeks, we had gotten no satisfaction. I was driving a Camry loaner; my son was driving my 4runner. We were still paying insurance on a vehicle that was un-drivable; we've had to arrange for a plane ticket to get my son to California; we've lost out on end-of-year car sales and 2009 tax considerations and our 'ownership experience' is waning. Nine (9) weeks after the spare tire rusted off my son's Tundra, on January 22, 2010 at noon eastern time, charles zacharie called me and explained that 'although the government hasn't required a recall on the Tundra issue, Toyota has implemented a 'special service campaign' pertaining to the rear cross-member bar, " & that Toyota would not be fixing my son's truck because rust damage is so extensive (duh!) and will 'repurchase the vehicle at a "good will offer." Bogus!
2001 Toyota Tundra failed yearly pa state safety inspection for frame rust. Dealership would not release truck back to drive home because it was "unsafe to drive", so provided a rental to drive at their expense. Per dealerships suggestion, called Toyota customer experience center which then opened and assigned a case number. The truck has now been at the dealership almost three weeks awaiting direction from a Toyota regional office.
I own a 2001 Toyota Tundra and the spare tire winch mechanism which is attached to the rear cross member is very rusted. To minimize the risk of a crash from the spare tire falling from the underside of the truck while moving, I took the recommendations of the NHTSA website and removed the spare tire and placed it in the bed. I then noticed that the rear brake proportioning valve was extremely rusty as well. I took the truck to the dealership for a frame rust inspection and they said everything was fine. I am very concerned with this because if the proportioning valve rusts and brake fluid leaks out then I will have no rear brakes on the truck. This is a potentially lethal issue and I would like immediate action to be taken by Toyota. I am also not satisfied with this because when I took the truck the truck to the Toyota dealership they knew nothing about the undercoating that I am entitled to. In a letter from the NHTSA to Mr. Chris santucci, assistant manager of technical and regulatory affairs, Toyota motor North America, Inc. Dated November 25, 2009, on page 2 under the heading 'remedy' it states that 'dealers will inspect the rear cross member and related components, including the brake lines, and replace them if necessary. If the cross member does not need to be replaced, it will be sprayed with a corrosion protection compound. These services will be performed free of charge...' to this date, February 20th, 2010, I have received nothing from Toyota stating that there is a recall on my truck or instructions as to what to do. Here is what I am asking for: 1.a letter from Toyota that states the following: A.I am entitled to a free inspection B.my brake lines and proportioning valve will be replaced free of charge due to rust C.my spare tire winch and bracket mechanism will be replaced free of charge due to rust D.my truck will be sprayed with a corrosion protection compound free of charge (as stated in the letter dated November 25, 2009).
2110 Toyota Tundra with rusted, corroded, broken leaf springs, rear cross member, drive shaft looks rusted and corroded. Brakes are broken, rotors broken. Car is not drivable.
Toyota Tundra truck, 2001. Spare tire fell off on road; dealer stated that frame shows extensive rust. First stated it would cost $400 to attach tire, then stated they must wait for part to come from Toyota. Dealer stated truck should be checked yearly to check for frame compromise. Truck pulls 4000 lb. Camper.
Rust on frame and crossmember near spare tire. I'm second owner, registered in ky 01 thru 07. Now in ga. Contacted local Toyota dealership last week. Asked if there were any recalls for my truck, supplied VIN. Service agent said no.
2001 Toyota Tundra. I have replaced front left lower control arm, rear brake parts and other parts attached to the frame of this truck. I have sanded, scraped, primed and painted the frame of my truck. I wash the frame at least once a week in the winter time. The frame is still rusting away. The rear of the frame is rusted around the spare tire mount and rear frame rails. The front of the frame does not appear to have much rust looking from the outside, however if you look inside the frame there is heavy rust. I have two large chunks of rust that have been retrieved from the inside of the front frame. I have saved these two large chunks needed. I have contacted Toyota many times on this matter, dating back to 2008. I have been told there is a recall, yet this recall is only for the rear cross member. I was also told that there was only a recall for rust perforation (hole). This seems strange to me knowing that as the metal in the frame deteriorates from corrosion it is weakened. I don't believe there has to be a hole in the frame to make it weak. I am not looking for a new truck. I would just like to have my truck last as long as advertised in Toyota tv commercials. "legendary reliability" my truck is not that old and only had 80K miles on when I first filed a complaint with Toyota. The body on my truck is almost 100% rust free. If I had not cleaned and painted my frame the truck would have been junk along time ago. I would just like to see Toyota take care of this problem with more than a anti corrosion spray and hitting it with a hammer.
A D V E R T I S E M E N T S
- Ozone Park, NY, USA