3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,003 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Tundra brakes problems

brakes problem

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2002 Toyota Tundra Owner Comments

problem #6

Sep 302005

Tundra 8-cyl

  • Automatic transmission
  • 47,000 miles

A D V E R T I S E M E N T S

About two months after purchase. The vehicle would shake when the brakes were applied. The vehicle was taken to the dealer; a service technician said the rear drums were probably out-of-round. Drums were resurfaced and brakes were good - for about two more months. Problem recurred - taken back to dealer. Shoes replaced. Brakes good for 2 more months. Problem recurred - dealer wouldn't do anything since out of warranty. Taken to an independent shop where drums and rotors were machined. Brakes were good for about two more months. Truck again shakes when brakes are applied. The problem is ongoing.

- Albuquerque, NM, USA

problem #5

Feb 022005

Tundra 6-cyl

  • Automatic transmission
  • 111,000 miles
While driving 70 mph, the transmission stalled. The vehicle was towed. Dealership repaired the problem. The driver heard and felt a loud bump in the rear of the vehicle. The engine continued to run but the vehicle would not move when the consumer applied the gas pedal. There was rear end grease leaking from the right side rear showing on the wheel and tire. The mechanic stated that there was no connection between the rear brake, rear end leaking grease, the drive shaft and the failure of the transmission. The brakes were a major problem, the cruise control never kept speed or smooth, the left lower front ball joint had a catastrophic failure that caused the entire wheel, brake line and all essential components on the left side of the vehicle to come loose. The consumer requested reimbursement. The brakes were a problem on the vehicle, and the drums were replaced.

- Forestburg, TX, USA

problem #4

Oct 212004

Tundra 4WD 8-cyl

  • Automatic transmission
  • 20,341 miles
Vehicle has excessive vibration/shaking when braking, especially downhill, and most notably at speeds between 40-50 mph. Repair attempts have been made at 20,341 miles and 24,312 miles replacing calipers, rotors and drums, as well as attempts at resurfacing badly warped rotors/drums. Condition still exists at current mileage of 28,128 miles. Fear that this is a dangerous condition that will result in loss of handling, control, traction or may lead to an accident if brakes fail to stop the vehicle. As this also does not appear to be an isolated case, this condition is likely to affect vehicle reputation and (re-sale) value as well.

- Clinton, WA, USA

problem #3

Jan 092004

Tundra 4WD 8-cyl

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

Manufacturer refuses to service faulty brake system while under warranty - 2002 Toyota Tundra 2/03-I took my 2002 Toyota Tundra to a dealership in scottsdale, AZ (right Toyota) with concern over brake pulsation. The mileage on my vehicle was 32,000 miles. The dealer informed me that my truck was due for a 30,000 mile service interval and checking brakes was normal procedure. I received an invoice noting my front brakes were 90% worn & rear brakes were 40% worn. The dealership offered to replace the front pads for $400. I declined and had my brakes serviced elsewhere 1/13/04-I took my truck to a second dealership in phoenix, AZ (camelback Toyota) for the 60,000 mile service interval. The dealer performed the service and in the process of checking the brakes noted the entire brake system should have been replaced due to two technical service bulletins (#BR004-02; #BR003-02) the condition of the rotors and drums were warped, with excessive wear. The dealer wanted to replace the brake system. They said that the required service should have been performed under warranty with the tsbs. The mileage limit on those tsbs was 3 years or 36,000 miles. Since I was over the mileage requirement, yet had originally brought my truck in for this exact problem prior to 36,000 miles Toyota offered to cover the parts if I paid the $1,100 in labor. I refused because this problem was alerted to Toyota prior to 36,000 and was mis diagnosed as worn pads I called ToyotaS corporate services number at 800-331-4331 with all the details of this case. They have refused assistance. ToyotaS internal reference number for this is 200401090758. I have documentation (the 30kmile service invoice) that notes I had brake issues prior to the expiration of the tsb warranty covering the brakes. It has been provided to camelback Toyota, and the factory is aware of the issue, yet they still refuse to honor their own policy for replacing a brake system that is unsafe.

- Fountain Hills, AZ, USA

problem #2

Oct 212003

(reported on)

Tundra

  • 30,210 miles
When brake pedal was depressed it made a squeaking noise, and front end vibrated. As a result, vehicle failed to stop immediately. This caused extended stopping distance. The dealership replaced the front brakes due to excessive brake deterioration. They also adjusted the rear brakes because they began to warp.

- Mauriceville, TX, USA

problem #1

Aug 062002

Tundra 6-cyl

  • Automatic transmission
  • 5,466 miles
My brakes have had recurring severe vibration problems almost since new. It got bad enough for the dealership to replace my rotors, drums, pads, shoes and bearings two times in the first 13700 miles, as well as turning the rotors and drums at other times. The last time we test drove the truck, it started doing it again with the Toyota customer relations manager along for the ride. At that time he advised filing a complaint with Toyota for arbitration. With the track record of this vehicle being what it is, I don't think the problem can be corrected to my satisfaction.

- Hildebran, NC, USA

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