Frame corrosion was not properly addressed during 2012 recall. As a result the frame has corroded in multiple areas and the brakes just failed due to brake line corrosion. Toyota is refusing any additional claims for damages. However they should have done more to address the frame corrosion during the 2012 recall.

- North Kingstown, RI, USA

The contact owns a 2003 Toyota Tundra. The contact stated that the front driver's side ball joint was faulty, rusted, and could no longer support the front driver's side of the vehicle. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,000.

- Slidell, LA, USA

Vehicle failed state inspection due to excessive rust of the frame.

- Spotsylvania, VA, USA

2003 Toyota Tundra. Consumer writes in regards to rust holes near front sway bar and left rear at shock mount. The consumer stated the vehicle was inspected for rust holes multiple time none were found, but the vehicle was previously treated for frame rusting.

- Holden, MA, USA

Entire frame has severe rust despite anti-rust/corrosion inhibitor applied in 2010-2012. Small holes are now present in frame and the vehicle only has 108K miles. Recently, the power steering rack and pinion had to be replaced, as it rusted out. The technician noticed rust on other suspension components, indicating that rust had made the system weak and brittle. Copious amounts of corrosion inhibitor has now made it almost impossible to obtain a correct alignment. The rusted frame will soon, if not already, diminish the vehicle's safety. Toyota instituted a frame recall circa 2010 for just this issue. Somehow this VIN was omitted. The corrosion inhibitor has proved ineffective. I am requesting that NHTSA demand Toyota institute another recall for the excluded vins. These omitted Tundra, in their current poor frame condition, present a hazard to drivers and other motorists and must be repaired.

- Haymarket, VA, USA

Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). I had the frame inspection recall performed in 2012 and was told the frame is ok so they coated the frame with under coating. A few months later I was driving to work and hit a joint on the highway and ended up in the next lane. As I am in the business I put the vehicle in the air that evening and found the steering rack mount was detached from the frame due to rust. I then spoke to Toyota customer service and explained the situation and I was told to bring the vehicle back in and they would look at it. I was told again the frame is ok.. I did explain to the dealer that I had to wld a steel plate to the frame so the vehicle would be safe to drive. They still said the frame is ok and they would re spray the frame as a gesture for the inconvenience. I have made numerous calls and emails to Toyota since then because June of 2016 I found rust holes in the frame in 2 different spots.. there is a recall to replace the frame if there are perforations in the frame during the inspection. However I have been told several times they will not assist me any further on this situation. Thank you [xxx] [xxx]

- Dundalk, MD, USA

The contact owns a 2003 Toyota Tundra. While driving 2 mph and making a left turn, an abnormal noise was heard the vehicle was towed to a dealer where it was diagnosed that the upper control arm was corroded and needed to be replaced. The vehicle was not repaired. The contact also mentioned that the vehicle was previously repaired per NHTSA campaign number: 09V444000 (structure). The manufacturer was notified of the failure. The failure mileage was approximately 74,000. Updated 04/19/17

- Wyoming, RI, USA

Driving and made a left turn when the right front wheel went flying and the truck started swirving in circles. And caused a major damage in which the dealer doesnt want to respond.

- Lucerne Valley, CA, USA

The contact owns a 2003 Toyota Tundra. The contact stated that when the vehicle was taken to be serviced under an unknown recall, the technician informed that the vehicles frame was moderately corroded. The contact stated that the technician serviced the vehicle with an adhesive on top of the corroded frame. The contact stated that six years prior to the failure, the vehicle was taken to the dealer to be serviced under NHTSA campaign 09V444000 (structure) but thetechnician stated that the vehicle showed no signs of corrosion and the vehicle was not serviced under the recall. The contact was informed by an independent mechanic that the frame was severely corroded. The manufacturer was notified of the failure. The failure mileage was approximately 48,913.

- Marriottsville, MD, USA

Purchased a 2003 Toyota Tundra July 2016. Frame was undercoated by Toyota and did not seem to be any issues at the time of purchase. After a few months of ownership, I have been conducting some of my own maintenance under the vehicle. While under, I noticed large areas had the crc treatment chipping and pealing off. I called my local Toyota dealer (priority Toyota chesapeake, va) the service manager said the corrosion protection has expired and there was nothing further they could do. While attempting to grease my propeller shaft, I was on my creaper trying to pull myself under the vehicle. I grabbed part of the frame, in front of the leaf spring perch. While grabbing this section of frame and pulling myself under the truck, the frame crumbled in to my hand. There were a lot of rust flakes, large and small, I collected as much of the rust and flakes as I could and stored them in a zip lock bag. The size of the deterioration was about 7" long and perforated about 9/16" near the bottom of the C channel. I am very concerned about the integrity of the frame on this vehicle particularly in regards to braking system, frame cross members and suspension components. I called Toyota customer service soon after to report what happened. I told them my VIN and other information. They said they would call back in 1 business day. I received a call from Toyota today 10/27/16 and a representative told me that Toyota is no longer supporting my vehicle for any campaigns. I asked the representative for further literature regarding the frame corrosion programs for Tundra, however, Toyota will not let me have this information. At this point Toyota will do nothing to help or provide assistance in repairing their poorly designed vehicle. Please do not buy Toyota because in the future there will be failures and Toyota will not stand behind their products. Plain and simple.

- Chesapeake, VA, USA

In June of 2012 I took my Tundra to have the frame campaign performed, in January of 2013 I contacted Toyota stating the frame / corrosion recall was not performed properly and I felt the frame needed to be replaced as there was a lot of rust. They contacted the dealer I took it back and they reinspected the frame and I was told it was no rust found. A few months after this I would be driving and I would hit a bump and end up in the next lane. I took it to work and put the vehicle on a lift and found the steering rack mount cracked at the frame. I welded it back together. About a month ago the same thing the frame where the rack mounts cracked in another spot so this time I need to take L angle steel and weld in place. On 3/4/ 2016 I decided I was going to go back and undercoat my frame correctly. At this time I have found holes in my frame exactly where the points of the frame that the recall falls under. Toyota has stated they are not going to offer any assistance

- Dundalk, MD, USA

Bad frame rust bad suspension rust bad differential rust bad spare tire rust.if rust condition gets worse the possibility of suspension failure is very real.some of these models need to be recalled or bought back before there is injury or death.

- Kalona, IA, USA

The contact owns a 2003 Toyota Tundra. While the vehicle was being repaired according to NHTSA campaign number: 09V444000 (structure), the technician discovered that there was corrosion on the rear cross member. The vehicle was repaired; however, the remedy failed to repair the failure. While driving at approximately 45 mph, the vehicle started to shake and the rear driver side tire detached. The manufacturer was notified of the failure. The failure mileage was unknown.

- Morgan Town, WV, USA

I took my 2003 Tundra to a transmission repair shop, independent, to have the rear differential evaluated due to crunching sound which occurred when taking off from a stop and leaking of fluid due to corrosion on housing. The shop called me that day two hours later and informed me that my frame was completely rusted out near the front of the vehicle on both sides making it unsafe to drive and not worth proceeding in any repairs of the rear differential at this point. They contacted the nearest dealership which told them that the frame perforation recall, NHTSA # 09V444 had expired 7/31/2015 six days prior. I was instructed to call Toyota, which I did. The lady informed me that the recall was still ongoing. I took the Tundra to that same dealership for them to inspect the frame. The next day they call me and inform me that I need to contact Toyota again myself. This is a Toyota garage telling me this. Tonight I get on Toyota's website and find two recalls in regards to the frame perforation. According to the toy website both status' of recalls offer remedies available and this site is updated 8/7/2015. I can see that my nearest dealer isn't going to be very helpful. My truck has 112,000. I'm the 2nd owner and have been diligent with maintenance. I do no off roading and use if to Transport my motorcycle to races hundreds of miles from home.

- Lumberport, WV, USA

Frame recalled, Toyota replaced tire carrier, sprayed frame. But the cross member and everything attached to it has rusted completely through. Making truck unsafe to drive. I have a 1991 Ford F-150 with more frame integrity.

- Westwood, MA, USA

On May 14 2010 I took my 2003 Toyota Tundra in for a recall regarding "excessive corrosion of the rear cross member". reference: NHTSA campaign number 09V444000, November 18, 2009 & Toyota safety recall no. Ssc9090M. My truck was inspected and subsequently was sprayed with corrosion protection compound. However, the spare tire mounting bracket was not sprayed nor was the differential with the required corrosion protection compound. Reference NHTSA campaign number 09V444000 which states "dealers will inspect the rear cross member and related components, including the brake lines and replace them if necessary" or "will be sprayed with a corrosion protection compound". on January 8, 2014 at 103,793 miles, I was forced to replace the entire differential at a cost of $4,657.67 due to the differential rusting completely through to the point it would no longer retain oil. More recently, O/a September 15, 2014 at approximately 105,500 miles I was driving at 30 mph when the mounting bracket that retains the spare tire in place rusted through and the spare tire fell off of my truck and ended up on the side of the road approximately 1/4 mile away. Fortunately, there was no one driving behind me and no other damage or injuries occurred. In both of the above issues at the time of each incident contacted Toyota customer service and was told that they could not assist me in either matter. I would like to submit this complaint in the hopes that it may help others in similar situations and I also would like to know if there is means or process I can follow to possible obtain restitution from Toyota. I have all necessary documentation to support my claims as outlined above. Thanking you in advance for your consideration in this matter.

- Chatsworth, NJ, USA

Upon inspection there is total rust of the frame and bolts on the suspension. Unusual tire wear. I have read about some recalls but this is an exceptional low miles vehicle (less then 50,000) and it is found to be in unsound condition and current value should be at least $18,000.

- Neosho, MO, USA

The contact owns a 2003 Toyota Tundra. The contact stated that while driving 70 mph, the front driver's side wheel became detached from the vehicle. The contact applied the brakes and began to skid until the vehicle came to a stop. The vehicle was not taken to the dealer for inspection and was repaired. The manufacturer was notified and stated that they would assist with the cost of the failed ball joint but not for any additional damages as a result of the failure. The failure mileage was 174,000. Updated 5/17/13

- Pine Valley, CA, USA

The contact owns 2003 Toyota Tundra. The contact stated that while having the oil changed by an independent mechanic, he was informed that the rear end needed to be replaced due to corrosion. The manufacturer was notified, but the vehicle was not repaired. The failure mileage was 92,375 and the current mileage was 92,575. Updated 03/05/12 Toyota informed the consumer, the rear frame was not covered under current frame corrosion recall. Updated 03/07/12

- Rutlend, MA, USA

The contact owns a 2003 Toyota Tundra. The contact stated that there was differential fluid leaking from the rear axle housing due to rust. The vehicle was taken to the dealer but the dealer advised that there were no failures with the rear axle. Pictures were taken of the vehicle and sent to the manufacturer but the manufacturer advised that there were no failures seen from the pictures. The contact stated that the pictures were taken with an epoxy on the axle to help seal the leak so the manufacturer would not be able to see the actual failure. The contact stated that the rust ate through the epoxy and the rear differential continued to leak. The failure mileage was 65,000 and the current mileage was 72,000... updated 08-07-12. The consumer the vehicle has been repaired. Updated 08/08/2012

- Rome, NY, USA