really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,033 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Tundra body / paint problems

body / paint problem

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2013 Toyota Tundra Owner Comments

problem #3

Aug 282014


  • 9,000 miles


On 08/22/14, I had been to the local Toyota dealership to have my oil changed. I asked them to look at the brakes because there was a terrible vibration and the brakes have not stopped well since I bought the truck. They said the truck needed new brakes, rotors and pads all the way around. I was supposed to take it back on 08/29/14. On 08/28/14 while driving on a clear road with no rain or clouds I went to stop and I pushed the brakes to the floor with both feet and the truck did not stop and I hit another car. I have filed a complaint with Toyota and they finally ordered an inspector to get the black box from my truck. He has not called to schedule this and it is 3 weeks later. I have left message after message. I believe the brakes are faulty with the truck. There is no reason at 9000 miles on a new truck that it should need new brakes, rotors and pad all the way around. Now I am waiting on engineering analysis association to contact me to set up an inspection of my truck. No one is willing to help me get information, not Toyota and not eaa.

- Birmingham, AL, USA

problem #2

May 092014

Tundra 8-cyl

  • 0 miles
The body of the truck is designed to allow rodents/mice into the cab where they can chew the wiring which will lead to a variety of problems. The truck currently has about 3300 miles on it. When I contacted the dealer they said yeah all these trucks have this, what has been damaged so we can get it in for repair. I asked if it was covered under warranty and they said no. Coating the wiring with a soy (mouse food) based product is insanity unless you're trying to increase your repair business. There are 16 computers in this truck that control everything. When the wiring is damaged because of this design flaw all sorts of malfunctions will occur that include steering, engine quitting, brakes failing, throttle, lights, etc. The dealer is very aware of the problem and specializes in fixing it to the tune of about $200 so far. I haven't had a wiring problem because of mice but others have. This very funny (to the dealer0 problem will eventually kill people if it hasn't already.

- Simms, MT, USA

problem #1

Sep 282013

Tundra 8-cyl

  • 100 miles
I purchased the vehicle brand new from joe pecheles Toyota in Washington, nc. I discovered dents in the roof 5 days after purchase. The roof sometimes vibrates and makes noise when driven. You can place your hand almost anywhere on the roof and it cavitates. I contacted the dealer and Toyota's customer care. I was told in an email by their customer care department supervisor [xxx] that this is not a safety issue. I had a meeting with district service manager [xxx] and joe pecheles general manager [xxx] on Feb. 17, 2014. I was shown a diagram of the roof and the support braces. The interior liner was removed and [xxx] looked at the support braces and told me the roof met manufacturing specifications and that they could not account for the dents and the cavitating. He suggested that maybe something heavy was placed on the roof to cause the dents even though there is no evidence to match his claim, no scratches, scrapes, the paint is perfect, the indents are not located in a specific area. He stated all Toyota Tundra's with a sun roof are manufactured the same. When the interior liner was removed I placed my hand on the roof just above the support braces and the roof flexes where it'?S supposed to be supported most, the metal is very thin. There was no auto body mechanic to answer any of my concerns during this meeting and they conveniently had no other Tundra with a sunroof to compare with mine. Earlier when I was communicating with Toyota customer care I took the vehicle to an auto body shop. I was told the roof was not structurally supported properly and they gave me an estimate to properly fix it. I emailed this information to their customer care department and no mention has been made by Toyota about the findings. I feel this is a safety issue and if this truck flips over the roof will offer no protection to the occupants. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grifton, NC, USA

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