This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
NOTE: Toyota has confirmed this issue, but is unable to resolve this. When the SOS button is pressed, the DCM module is supposed to send the proper VIN number and location to the call center. The call center does not receive the proper VIN number and pulls up the wrong person / location. In my case, if an emergency occurred, they would send emergency assistance to a vehicle located in another state entirely. This is not because the wrong owner is assigned to their system. They can find my vehicle VIN with the proper owner information in their system. The issue is that the DCM module (or other system) is actually sending the wrong VIN to their system. The Toyota SOS call center says to see the dealer and the dealer says they are unable to fix this. If this is not isolated to just my vehicle, this could cause a loss of life if emergency assistance never arrives at the proper vehicle location.
My son was driving my 2020 Toyota Tundra and he was traveling approximately 30 mph and was not paying attention and for some reason the pre collision system did not engage and stop or even slow the truck down he slammed into another truck and that truck was pushed into another car luckily no one was hurt.
The integrated brake controller works intermittently. Receive two errors that state "trailer wiring type or connection fault" and "pre-collision system malfunction". after the error is received, the trailer brakes no longer function. If the vehicle is turned off and on again the errors go away and the brakes will function again. The problem seems to occur most often when using the manual switch on the controller. Both truck and trailer are new (less than 6 months old).
I bought 2020 Toyota Tundra 1794, black. I love this truck, but it annoy me when every time I start the vehicle and drive about 15miles/hour I hear and feel a "clunk" sound under the front drive side, and feel it on the gas pedal. I heard this sound after 5 days since I bought it, I called the dealer and set up appointment. I brought it to dealer where I bought it, they cannot fix it. That problem bothers me all the tine. I don't know that to do with it.
A D V E R T I S E M E N T S
- Highlands Ranch, CO, USA