TSB Document:

Affected Component: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Summary
TT: The 2022MY Tundra and upcoming Tundra HV vehicles are equipped with a new generation of audio system, this system uses an entirely new UI (user Interface) and hardware. Items to note (these are examples): - Many services are cloud based. For example, the navigation is called Drive Connect and is entirely cloud based, meaning it requires a subscription after the trial ends. This also means that in areas of poor cellular service, reduced navigation functionality may be normal. - When a customer takes delivery of a vehicle, one of the first things they will do is connect to the head unit by scanning a QR code to connect their account with the vehicle. This is equivalent to enrolling on a 17CY+ vehicle and will result in the activation of remote services and the navigation function. The customer?s profile will load automatically when entering the vehicle with a linked key or BT paired phone. - Audio units must NOT be swapped between vehicles except in rare cases when advised by FTS or TAS. Swapping head units between vehicles can result in one or both head units becoming blacklisted (head unit connected services will be inoperable). - Since the faceplate buttons are no longer located at the side of the display, a new method is used to enter the service menu.

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Date Published
FEB 15, 2022
NHTSA TSB #
10209008
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