The contact owned a 2024 Toyota Tundra. The contact stated while the vehicle was parked in front the detached garage, the vehicle caught on fire and the incident was caught on the neighbor's camera at 4:31 AM. The neighbor then informed the contact of the incident. The contact noticed that the vehicle had caught on fire and the fire was mainly coming out of the gas pillar area. The contact stated that the entire vehicle had burned to the ground. The fire was extinguished by the fire department. A fire department report was filed. No police report was filed. There was no injury sustained. The vehicle remained at the scene and was in the process of being totaled by the insurance company. The dealer was notified of the failure and provided vehicle rental assistance. The manufacturer was notified of the failure and informed the contact that it would take up to 30 days for a field investigator to inspect the vehicle. Additionally, the contact was informed that it could take up to 45-60 days to determine whether there was liability. The failure mileage was approximately 13,900.

- Jonestown, TX, USA