10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2000 Volkswagen Passat fuel system problems

fuel system problem

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2000 Volkswagen Passat Owner Comments

problem #1

Oct 262000

Passat 4WD

  • miles

A D V E R T I S E M E N T S

Sulfur deposits collect on sending units causing fuel to be read as empty when tank could be empty or full. Car will immediately shut off when this occurs. This problem was a recall issue beginning in June of 2000 for all 4motion Passats. I was not notified of this recall at the purchase of my vehicle in July of 2000 nor when I brought the car in intially for this problem. On second visit to local dealer was a recall mentioned, but nothing was fixed. I was informed by dealer to monitor fuel level at certain mileage. Originally 250 miles, which then decreased to 200 and then currently 150 due to last incident of car failure again. Dealer has been notified of problem and car was taken into dealership on 10/26, 11/1, 11/28 and was to be fixed 12/2. problem not fixed. Wrong part was installed in car. Therefore, I will be having to take car in for a add'TL visit when correct part arrives at dealership. I am to wait for notification from the dealer when part will be delivered and ready. Recently found on website that this problem has been rendered by the NHTSA as possible to cause a crash. Once I notified dealer of this, a rental car was the offered, but at no other time was a loaner car offerred even with the recall stating such a claim. Proper follow up has not been done in regards to my situation and I am seeking a new car. I would like dealer to buy back car and acknowledge the default of this car or I refunded the purchase price of the car as just compensation. The problem has caused myself to suffer lost wages due to time lost at work and placed me in several saftey hazards. On the first incident my vehicle stopped while driving on the freeway at 65mph and I had to pull over on the side of the road. I called roadside assistance through Volkswagen on my cellular phone and the employee arrived, requesting $10 because the problem was gas related, although I had just filled up my tank the day before and had not driven more than 30 miles that day or the previous one.

- Newport Beach, CA, USA

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