Upper control arm bushings (4 upper control arms, 2 per side) are torn and suspension has play coupled with loose steering resulting in noise.

- San Antonio, TX, USA

Had to replace all of the front control arms and tie rod ends on my 2000 Passat glx 4-motion wagon. Five out of 8 control arms were in very poor conditions with torn boots over the ball joints. The ball joints in the controll arms were torn and ball joins were dry and noisy. The tie rod ball joins were worn out and making noises. The car has not be wrecked or damaged other wise.

- Austin, TX, USA

A noise was heard in the front end when turning the steering wheel left or right. Consumer took vehicle to the dealer, and dealer determined that upper and lower ball joints were defective.

- Torrington, CT, USA

Front upper control arm needs replacement because ball joint is loose. This causes severe rattling when driving over even little bumps.

- Boston, MA, USA

Arm control ball joints and bushings prematurely failed on vehicle. Ball joint failure was so severe that it could have separated from the rack and disabled steering of vehicle.

- Philadelphia, PA, USA