This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Volkswagen Passat. The contact stated that while attempting to start his vehicle on a cold morning, the defrost feature failed. The vehicle was taken to the dealer and they diagnosed the failure as the heater core. The dealer replaced the heater core. The current mileage was 65,700 and failure mileage was 65,600.
Since I purchase this car there has been a bad odor when the heat has been turned on, the dealer has twice tried to fix by "cleaning" the system. Cannot use heater because of this problem.
- La Jolla, CA, USA
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- Los Angeles, CA, USA