2023 Volvo XC60
179 Technical Service Bulletins (TSBs)
TSB List for the 2023 Volvo XC60
Technical Service Bulletins (TSBs) for the 2023 XC60 are official communications between Volvo & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
SUSPENSION
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TSB #CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. Read More »
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TSB #A10247
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More »
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TSB #A10246a
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More »
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TSB #A10246
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
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TSB #A10246
The corrective action is to inspect the leaf spring and only replace if the matching serial number is found in the Serial Number Matrix located in TIE. Read More »
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
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TSB #A10246
The corrective action is to inspect the leaf spring and only replace if the matching serial number is found in the Serial Number Matrix located in TIE. Read More »
BRAKES (PWS)
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TSB #TJ36202.2.0
Vibration/shudder while braking Read More »
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TSB #TJ34246
SPA Brake noise Read More »
SERVICE BRAKES, AIR:DISC:PADS
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TSB #TJ36169.3.0
?Sticky? rear brake pads. Read More »
PARKING BRAKE
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TSB #34647.6.1
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. Read More »
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TSB #TJ3665211
Parking brake Read More »
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TSB #TJ32525A
DIM message ?Parking brake service required? Read More »
ENGINE (PWS)
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TSB #TJ3655530
CSD Stuck in Recovery Mode, iCUP Read More »
ENGINE AND ENGINE COOLING
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TSB #36801.1.0
This is a Technical Journal: Check Engine Lamp and Misfire DTC - ECM P030098. Do not replace any parts. Improved software was released in 2023 week 48 (version 2.13.1). If the SW is earlier than 2.13. Read More »
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TSB #36734.2.0
This is a Technical Journal: Turbo wastegate rod rattling noise. Replace wastegate rod. Read More »
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TSB #TJ36690
Chirping sound from exhaust Read More »
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TSB #TJ36734
Turbo wastegate rod rattling noise Read More »
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TSB #TJ36563
Creaking noise from right engine pad Read More »
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TSB #TJ36106
Electrical motor sound information Read More »
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TSB #QBS10177
The corrective action is to perform a Total Upgrade Software download. Read More »
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TSB #TJ34740
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
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TSB #TJ36734
Turbo wastegate rod rattling noise Read More »
FUEL SYSTEM, GASOLINE
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TSB #TJ3664720
Incorrect fuel level or tank capacity Read More »
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TSB #TJ3664710
Incorrect fuel level or tank capacity Read More »
POWER TRAIN
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TSB #36814.1.0
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the ... Read More »
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TSB #36734.2.0
This is a Technical Journal: Turbo wastegate rod rattling noise. Replace wastegate rod. Read More »
HYBRID PROPULSION SYSTEM
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TSB #TJ36519.2.0
PHEV Scheduled Charging Turned Off. Read More »
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TSB #TJ36519
VC App: PHEV Scheduled Charging Turned Off Read More »
ELECTRICAL SYSTEM
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TSB #36187.3.3
This is a Technical Journal: Internet Connectivity symbols in CCD Read More »
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TSB #36845.1.2
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. Read More »
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TSB #35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. Read More »
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TSB #36823.1.0
This is a Technical Journal: PHEV IEM P060700 Control Module Performance DTC. Clear DTCs, road test and then perform a new readout. Read More »
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TSB #36693.2.1
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload. Read More »
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TSB #26745.13.14
This is a Technical Journal: 12V Battery Testing Method Read More »
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TSB #34102.3.1
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235) Read More »
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TSB #36426.1.2
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain. Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW. Read More »
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TSB #35976.3.0
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTCA's and perform a SW update. A new SW fix is planned 2024 quarter 1. Read More »
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TSB #36691.4.0
This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More »
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TSB #35940.8.3
This is a Technical Journal: TCAM Replacement Needs Prior Approval Read More »
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TSB #TJ35940
TCAM Replacement Needs Prior Approval Read More »
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TSB #TJ31543
P5(SPA)/P6(CMA) Software Download Guide Read More »
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TSB #TJ35978
Convert CARE KEY to normal key Read More »
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TSB #31-A10241
This is a Quality Bulletin: Service Action A10241: BECM Update: The corrective action is to perform a Total Software Upgrade Read More »
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TSB #TJ36519.2.0
PHEV Scheduled Charging Turned Off. Read More »
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TSB #TJ3612530
WPC (Wireless Phone Charger) charging information Read More »
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TSB #TJ3655530
CSD Stuck in Recovery Mode, iCUP Read More »
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TSB #TJ36546
IHU General Issues Read More »
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TSB #TJ36519
VC App: PHEV Scheduled Charging Turned Off Read More »
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TSB #TJ36187
Internet Connectivity symbols in CCD Read More »
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TSB #TJ36446
Long Range PHEV BECM DTC P065800 Read More »
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TSB #TJ36455
Volvo Cars App Android, no climate setting button Read More »
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TSB #TJ36300
Over The Air Software Update (OTA) Read More »
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TSB #TJ36374
General radio deviations ICUP vehicles Read More »
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TSB #TJ36451
BEV High Voltage Battery Replacement Read More »
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TSB #TJ35929
OTA not available for customer Read More »
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TSB #TJ36139
Vehicle cannot receive OTA updates Read More »
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TSB #TJ36106
Electrical motor sound information Read More »
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TSB #TJ36405
Disconnect Charging Cable? With No Cable Attached. Read More »
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TSB #TJ36417.1.0
Generator Position Sensor Circuit. Read More »
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TSB #TJ36318
DIM message and DTC VCU1 U016800 Read More »
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TSB #3628520
Long range PHEV BECM DTC P065800 leads to BDU replacement. Read More »
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TSB #KC-145
Part information for AMT input shaft repair kits and the shim kit that is required for repair. Read More »
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TSB #QB39S10177
The corrective action is to perform a Total Upgrade Software download. Read More »
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TSB #PB30S10177
The corrective action is to perform a Total Upgrade Software download. Read More »
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TSB #TJ36226.2.0
ISGM and charging error DTC?s Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #TJ36189.4.0
Battery, complete. Read More »
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TSB #TJ3668140
PHEV BECM software released Read More »
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TSB #TJ35808
?eCall Service Required? message, Back-up battery DTC TCAM-U210993 Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
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TSB #TJ36509
Volvo Cars App Remote climate or ERS, not possible Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #36743.2.0
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More »
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TSB #36825.1.0
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download. Read More »
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TSB #TJ31543
P5(SPA)/P6(CMA) Software Download Guide Read More »
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TSB #TJ3667810
Recovering control modules stuck in ?not responding? Read More »
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TSB #TJ36189.2.2
Upgrade Software. Read More »
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TSB #TJ36139.13.0
Software. Read More »
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TSB #TJ3651410
Software Update Fails Read More »
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TSB #TJ3652620
ERS or preconditioning fails + message in VC App Read More »
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TSB #TJ36514
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive Read More »
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TSB #TJ36507
Factory Reset IHU Read More »
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TSB #TJ36449
If the software is older than V2.4, which was released 22w42, perform a software upgrade Read More »
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TSB #TJ3599140
Ghost DTC after software download Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
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TSB #TJ3668140
PHEV BECM software released Read More »
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TSB #PB31A10241
Service Action A10241 BECM Update. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
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TSB #A10241
BECM Update. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT
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TSB #35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
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TSB #TJ36417
IGM: Inverter Generator Module Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
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TSB #TJ34102b
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
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TSB #TJ34102
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
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TSB #TJ34102a
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
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TSB #TJ34102-2
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
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TSB #TJ34102-1
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
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TSB #TJ34102
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
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TSB #TJ36298
Long Range PHEV Message in DIM ?System Check Please Wait? Read More »
EXTERIOR LIGHTING
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TSB #TJ3671210
Propulsion Message in DIM with BECM DTC Read More »
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TSB #TJ3657310
Navigation Map View in DIM Swiping Sideways Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
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TSB #SMB87-001
Climate system heating performance. Read More »
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
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TSB #TJ36195
Cannot lock/unlock vehicle with remote control key Read More »
VEHICLE SPEED CONTROL:CABLES
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TSB #TJ34102
Unnecessary Replacements of BEV and PHEV Charging Cables Read More »
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
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TSB #A10247
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More »
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TSB #A10246a
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More »
ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
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TSB #C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. Read More »
FORWARD COLLISION AVOIDANCE
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TSB #TJ36048.2.0
Alleged issues with Intellisafe functionality. Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
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TSB #TJ36507
Factory Reset IHU Read More »
BACK OVER PREVENTION
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TSB #A10247a
In the unlikely event this should occur, Customers may complain of lowered vehicle ride height in the rear, harsh/bumpy ride, or noise from the rear of the vehicle while driving. Read More »
BACK OVER PREVENTION:SOFTWARE
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TSB #TJ3668130
Software Improvements Read More »
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TSB #TJ36469
Google assistant voice commands Read More »
COMMUNICATION: AUTO CRASH NOTIFICATION
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TSB #TJ3644720
Call button in the OHC might not be lit Read More »
EQUIPMENT
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TSB #36555.7.0
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload. Read More »
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TSB #36691.5.0
This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More »
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TSB #35912.5.0
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. Read More »
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TSB #36769.1.0
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW. Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air). Read More »
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TSB #36691.4.0
This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More »
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TSB #35940.8.3
This is a Technical Journal: TCAM Replacement Needs Prior Approval Read More »
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TSB #TJ36691
ICUP - ?Searching for GPS? message in DIM / CSD Read More »
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TSB #TJ36519
VC App: PHEV Scheduled Charging Turned Off Read More »
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TSB #TJ19245
Vehicle type and platform identification Read More »
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TSB #TJ36455
Volvo Cars App Android, no climate setting button Read More »
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TSB #TJ36374
General radio deviations ICUP vehicles Read More »
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TSB #TJ36447
Call button in the OHC might not be lit Read More »
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TSB #TJ35884
OTA - FAQ for technicians Read More »
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TSB #00053
Q1 2023 Retailer Technical Training Requirements Read More »
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TSB #000381
Google Built In Premium Customer Experience Program. Read More »
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TSB #00038C1
Google Built In Premium Customer Experience Program. Read More »
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TSB #172023
Retail Car Delivery Process. Read More »
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TSB #SMB17-2023
Retail Car Delivery Process Read More »
EQUIPMENT:ELECTRICAL
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TSB #TJ36257
Climate system heating performance (HVCH) Read More »
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TSB #TJ36125
WPC (Wireless Phone Charger) charging information Read More »
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TSB #TJ36542
ICUP, Upper & Lower bar in CSD not visible Read More »
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TSB #TJ36447
Call button in the OHC might not be lit Read More »
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TSB #TJ36405.1.0
Disconnect Charging Cable?. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #TJ36147.1.1
Poor radio reception and sound (FM) Read More »
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TSB #TJ36374
General radio deviations ICUP vehicles Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #36743.2.0
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More »
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TSB #36691.4.0
This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More »
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TSB #TJ36691
ICUP - ?Searching for GPS? message in DIM / CSD Read More »
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TSB #TJ3657310
Navigation Map View in DIM Swiping Sideways Read More »
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TSB #TJ36573
Navigation Map View in DIM Swiping Sideways Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT
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TSB #C00012
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more ... Read More »
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TSB #TJ3644720
Call button in the OHC might not be lit Read More »
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TSB #TJ36447
Call button in the OHC might not be lit Read More »
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TSB #TJ36555A
CSD Stuck in Recovery Mode, iCUP Read More »
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TSB #TJ3654220
ICUP, Upper & Lower bar in CSD not visible Read More »
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TSB #TJ3654610
IHU General Issues Read More »
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TSB #TJ36514
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive Read More »
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TSB #TJ36082
General concerns in IHU on iCUP/Google Infotainment Read More »
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TSB #TJ36509
Volvo Cars App Remote climate or ERS, not possible Read More »
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TSB #TJ36137
ICUP, Connected phone - echo in phone for counterpart Read More »
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TSB #TJ36469
Google assistant voice commands Read More »
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TSB #S10177
OTA Software check Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
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TSB #36821.1.0
This is a Technical Journal: Read More »
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TSB #C00012
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more ... Read More »
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TSB #TJ36147.1.1
Poor radio reception and sound (FM) Read More »
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TSB #TJ36447
Call button in the OHC might not be lit Read More »
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TSB #TJ36555A
CSD Stuck in Recovery Mode, iCUP Read More »
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TSB #TJ36514
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive Read More »
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TSB #TJ36137
ICUP, Connected phone - echo in phone for counterpart Read More »
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TSB #TJ36509
Volvo Cars App Remote climate or ERS, not possible Read More »
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TSB #TJ36469
Google assistant voice commands Read More »
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TSB #TJ36469
Google assistant voice commands not responding Read More »
EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG
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TSB #36743.2.0
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #A10246
Leaf Spring Inspect-Repair. Read More »
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TSB #36678.1.0
This is a Technical Journal. Recovering control modules stuck in a??not respondinga?? after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ. Read More »
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TSB #PB38-S10222
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action Read More »
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TSB #S10222
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action Read More »
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TSB #SMB00
Google Built In Premium Customer Experience Program Read More »
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TSB #TJ36507
Factory Reset IHU and VIDA IHU/TCAM Reset Read More »
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TSB #TJ35856
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team Read More »
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TSB #SMB00-038C
Customer Experience Program. Read More »
UNKNOWN OR OTHER
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TSB #36743.2.0
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More »
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TSB #36821.1.0
This is a Technical Journal: Read More »
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TSB #36825.1.0
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download. Read More »
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TSB #TJ36189.4.0
Battery, complete. Read More »
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TSB #TJ36147.1.1
Poor radio reception and sound (FM) Read More »
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TSB #TJ35912.4.0
Updated Chassis Range. Read More »
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TSB #TJ36048.2.0
Alleged issues with Intellisafe functionality. Read More »
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TSB #C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. Read More »
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TSB #A10241
BECM Update. Read More »
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TSB #TJ3665211
Parking brake Read More »
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TSB #TJ3656330
Rubber cushion Read More »