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Mercedes says a faulty lock can allow the front seatback to fold forward in a crash.

Posted in Recalls

Mercedes-Benz Recalls C43, C300, C63 and E400 Vehicles
Mercedes says a faulty lock can allow the front seatback to fold forward in a crash.

— Mercedes-Benz is recalling more than 3,000 vehicles because the front seatbacks may not completely lock, possibly allowing the seatbacks to fold forward in a crash.

The faulty seatbacks are installed in the following vehicles:

  • 2017-2018 Mercedes-Benz C43 AMG 4Matic Coupe
  • 2017-2018 Mercedes-Benz C300 Coupe
  • 2017-2018 Mercedes-Benz C300 4Matic Coupe
  • 2017-2018 Mercedes-Benz C300 4Matic Cabriolet
  • 2017-2018 Mercedes-Benz C300 Cabriolet
  • 2017-2018 Mercedes-Benz C43 AMG 4Matic Cabriolet
  • 2017-2018 Mercedes-Benz C63S AMG Cabriolet
  • 2017 Mercedes-Benz C63 AMG Cabriolet
  • 2017 Mercedes-Benz C63S AMG Coupe
  • 2017 Mercedes-Benz C63 AMG Coupe
  • 2018 Mercedes-Benz E400 Coupe
  • 2018 Mercedes-Benz E400 4Matic Coupe

Mercedes first learned of possible problems from the supplier in May 2017, causing engineers to investigate the sub-supplier to determine the root cause. The sub-supplier found a bad batch of seatback levers that had faulty locking mechanisms, sending the supplier and Mercedes back to the drawing board to rework the seatbacks.

Mercedes says the right-side locks are the only ones affected and owners won't be warned by lights or messages if the mechanisms malfunction.

The automaker followed-up the investigation by using crash simulations and concluded a recall was the only way to ensure occupants won't have unnecessary problems in a crash.

The seatback recall should begin May 25, 2018, when Mercedes-Benz dealers will replace any affected seatback locks.

Concerned owners may contact the automaker at 800-367-6372.

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