Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
98,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape accessories - exterior problems

accessories - exterior problem

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2002 Ford Escape Owner Comments

problem #3

Jun 292016


  • miles


My 2002 Ford Escape's back window just exploded parked in my driveway. Temperature was mild in 70's. no rain.

- Sandwich, IL, USA

problem #2

Nov 032013

Escape 6-cyl

  • 182,000 miles
The rear liftgate glass support broke while opening the rear window. I was able to quickly grab the rear window before it could break. I would note that the falling rear windshield can strike the operator and/or bystander and could cause significant injuries that could include bruises to the head, neck or back, and possibly cuts to the face, arm or hand. I took my Ford Escape to my local Ford dealer (friendly Ford of monroe, mi) to have this issue repaired. I mentioned to the service manager that Explorer and Mountaineer had been recalled for this same exact defect and he told me to save my receipt in case my vehicle is recalled in the future. The repair to my vehicle cost $236 at the dealer. I noted that on September 9, 2004, Ford notified the owners that it will recall approximately 955,732 vehicles, specifically 2002 and 2003 Ford Explorer and Mercury Mountaineer vehicles to replace the liftgate glass strut brackets and/or hinges. I'm sure these hinges were also used on 2002 Ford Escapes. Before buying the above listed Ford Escape, I test drove several other Escapes. On one of the Escapes that I test drove, I opened up the rear liftgate glass and noticed that one hinge was broken and that the glass was hanging from just one hinge. I notified the dealer of this problem and told him that I would not be buying this vehicle. My niece also owns a 2003 Ford Escape and her hinge became rusted out and had to be replaced. See "NHTSA recall" 04V442000 for details.

- Monroe, MI, USA

problem #1

Oct 162012


  • 112,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the vehicle exhibited a loud explosion while the contact driving. The contact noticed that the rear liftgate glass had exploded and shattered, causing scratches to the side windows. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 112,000.

- North West Palm Bay , FL, USA

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