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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
113,198 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape body / paint problems

body / paint problem

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2002 Ford Escape Owner Comments (Page 1 of 2)

problem #26

Sep 062016

Escape

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Escape. While driving 10 mph, the contact heard something fracture under the vehicle. The vehicle was towed to the dealer where it was confirmed that the reinforcement cross-brace failed and needed to be replaced. The vehicle was not repaired. The vehicle was serviced per NHTSA campaign number: 14V165000 (structure), but the remedy failed to repair the vehicle. The contact mentioned that the cross-brace was not a sufficient repair for the control arm corrosion. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

- Manchester, CT, USA

problem #25

Aug 292016

Escape

  • 85,900 miles
The contact owns a 2002 Ford Escape. While attempting to have new control arms placed on the vehicle, the contact was informed by the service technician that the subframe of the vehicle was rusted and needed to be repaired before the control arms could be installed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V165000 (structure). The manufacturer was not made aware of the failure. The approximate failure mileage was 85,900. The VIN was not available.

- Chestnut Ridge, NY, USA

problem #24

Jun 272016

Escape

  • 184,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the frame of the vehicle was rusted. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V165000 (structure). The manufacturer was made aware of the issue. The failure mileage was approximately 184,000. Updated 10/13/16

- Old Bridge, NJ, USA

problem #23

Jun 102014

Escape

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Escape. The contact stated that the vehicle was taken to a dealer for NHTSA campaign number: 14V165000 (structure), but the remedy did not provide a permanent solution. Upon further inspection, extensive rust and corrosion were found near the lower control arm to the point that the part could fracture. The failure mileage was not available.

- Marstons Mills, MA, USA

problem #22

Mar 082016

Escape

  • 160,000 miles
The contact owns a 2002 Ford Escape. While pulling out of the driveway, the passenger side control arm suddenly separated from the subframe. While inspecting the vehicle, the contact discovered that the failure occurred due to rusting of the subframe. The manufacturer was notified of the failure. The vehicle was not included in NHTSA campaign number: 14V165000 (structure), although the vehicle experienced the same failure listed in the recall. The VIN was unknown. The failure mileage was 160,000.

- University Hieghts, OH, USA

problem #21

Nov 012015

Escape

  • 177,000 miles
The contact owns a 2002 Ford Escape. The contact stated that while making a turn at approximately 2 mph, an abnormal sound emitted from the vehicle as the contact lost control of the vehicle. The contact mentioned that after exiting the vehicle, he discovered that the front lower control arm and the sub frame had excessive rust and was fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V165000 (structure). The approximate failure mileage was 177,000.

- Campton, KY, USA

problem #20

Dec 022015

Escape

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Escape. The contact stated that while driving at various speeds, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the sub frame had failed due to rust and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000.

- Wakefield, MA, USA

problem #19

Mar 112015

Escape

  • 130,000 miles
The front passenger door locking system is defective and is stuck in the lock position. Unable to open door from the outside or the inside of the car. This is a safety issue that should have been addressed in the past since I noticed numerous complaints regarding this same problem on the internet or your NHTSA website. The Ford dealer service manager also mentioned to me that this is a recurring problem that should have been addressed in the past by Ford. Service fee is $500 if the repairman is able to open the door without breaking it as sometimes it does break causing an even more expensive repair. This is an expensive repair job for a jammed locking mechanism that should easily be working properly. God forbid I am involved in a car accident and my wife, other front passenger or myself is unable to open the door in case of an emergency. This is a major inconvenience as any passenger that wants to sit in the front has to leap through the driver door to sit in the front. My wife is the original owner of this car and it currently has 130,000 miles. All car doors should be able to work without jamming as this obviously poses a safety issue. Why NHTSA has never bothered to escalate this problem to a recall is beyond me when there are other Ford Escape owners with the same safety problem? please advice, thanks.

- Coral Gables, FL, USA

problem #18

Jun 032015

Escape

  • 180,000 miles
The contact owns a 2002 Ford Escape. While driving approximately 25 mph, a strange noise was heard coming from the front of the vehicle before the steering wheel suddenly veered to the right. The vehicle was taken to the dealer where it was diagnosed that the subframe fractured due to severe rusting and corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously serviced under the NHTSA campaign number: 14V165000 (structure). The failure mileage was 180,000. The VIN was not available. MA 10/2

- Washington, NJ, USA

problem #17

Jun 232015

Escape

  • 190,000 miles
The contact owns a 2002 Ford Escape. While driving approximately 25 mph, the wheel bearing completely detached from the vehicle, which resulted in the wheel detaching from the vehicle. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that corrosion from the subframe caused the wheel bearing to detach and it needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.

- West St Paul, MN, USA

problem #16

Mar 272015

Escape

  • 152,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Escape. The contact stated that the vehicle was recently serviced under NHTSA campaign number: 14V165000 (structure). The dealer was to install a newly designed reinforcement cross-brace for the unintended detachment of the lower control arm. A short time after the repair, the vehicle was taken to an independent mechanic for another service, who noticed that the ball joint was separated from the control arm and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 152,000.

- Blossvale, NY, USA

problem #15

Jun 172011

Escape 6-cyl

  • 90,000 miles
Peeling paint on roof, hutch and around the driver side rear door.

- Browns Mills , NJ, USA

problem #14

Jan 192011

Escape

  • 153,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the front passenger door, rear hatchback, and driver's side rear door were rusted and unable to be opened. The dealer stated that the doors needed to be repaired. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 153,000.

- Atlanta , GA, USA

problem #13

Mar 042014

Escape 6-cyl Diesel

  • 90,971 miles
While driving on a rural city street at 30 mph I decelerated to prepare to turn right. When I began to make my right hand turn I heard a loud pop and the car began to rattle the car came to a stop within 10 feet of the pop. I applied a small amount of power to the engine to try and get completely out of the road, but the car would not move. Upon inspection of the front passenger tire it was facing 90 degrees in the opposite direction of the car, and pushed to the back of the wheel well. The cv shaft had come completely detached from the drive shaft. The vehicle had to be towed to a local shop that did sub-frame work. Upon inspection at the auto body shop it was revealed that the engine cradle had also become detached due to the proximity to the exhaust from the engine heating it up constantly. Along with the following parts needing replacement: Right front cv shaft, front engine cradle, front control arm bolts, control arm bushing, cv drive axle, heavy duty exhaust clamps. The shop had to remove and replace the engine cradle and the right front sub-frame. If I had been on a high speed interstate, and this happened I would have probable flipped, because the front right tire was unable to move, and was pulling towards the inside of the car. The total cost to get this repaired to a safe driving condition was $1352.69.

- Corning, NY, USA

problem #12

Dec 312012

Escape 6-cyl

  • 176,000 miles
While driving along a highway in Virginia, I heard. (and felt) a loud noise from the rear of the car. I thought I hit a pothole. I continued driving toward Florida, stopping in a motel in South Carolina. The next morning, while re-packing the car, I noticed the gas tank had fallen and was partly sitting on the rear axle.

- Ballroom Lake, NY, USA

problem #11

Nov 282009

Escape

  • miles
Escape was hit on front left bumper by another vehicle, causing Escape to exit highway and crashing into and sliding down a concrete overpass pillar; damaging the front bumper, light, and complete left side of Escape. The airbag did not deploy!

- Fort Worth, TX, USA

problem #10

Nov 262013

Escape 6-cyl

  • 163,975 miles
On Nov 26 I was driving to my work at 45 miles per hour and the distance I kept from the car in front of me was sufficient to allow me stopping adequately. Suddenly, I noticed that traffic was approaching to a red light so I tap on the brakes to slow down and stop. However, the brakes were not reducing the speed so immediately I stamped on the brake pedal to let the car stop while simultaneously, I looked to realize that I could not change lanes. At this point I was left with no time to gear down the transmission or to pull the emergency brake. Consequently, my Ford Escape was forced to stop by crashing into the car in front of me and producing a domino effect involving a third vehicle in front of us. Fortunately, no personal injuries were reported from the other two drivers whose cars were involved.. I did suffered slight neck pain and after visiting the hospital I did not had major injuries or nothing to worry about so far. In regards to personal property damages, the two cars in front of mine, had minimal damages but, mine was severely damaged to the point is totally inoperable. All claims were reported and taken care by geico, my insurance company. Also a traffic crash car report was filed. I received a driving traffic citation from the police, which I plan to escalate to the courthouse, after knowing that the brake failure I experienced resulted from manufacturer's defects reported by Ford under recalls 11S24 and 12 S37. * please note that this writing is only for information purposes and to alert any other drivers to perform on-time maintenance check-ups to prevent similar or worst scenarios.

- Orlando , FL, USA

problem #9

Nov 122013

Escape

  • 176,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the rear hatch door failed to lock. The vehicle was taken to the dealer where the technician verified that the door latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 176,000 and the current mileage was 176,604.

- Griffith, IN, USA

problem #8

May 292012

Escape

  • 86,036 miles
Lower control arm ripped off under cradle & ripped passenger side drive shaft off the transmission - the wheel fell off the car. It appears under cradle rusted from inside. I shudder at the thought of that happening when my wife was on the freeway, instead of coming to a stop. This vehicle was always kept in the garage.

- Chardon, OH, USA

problem #7

Mar 072013

Escape 4WD 6-cyl

  • Automatic transmission
  • 120,000 miles
The contact owns a 2002 Ford Escape. The contact was driving approximately 45 mph and heard an abnormal noise outside of the vehicle. The failure recurred intermittently. The vehicle was taken to an independent mechanic, who stated that the sub frame was completely rusted and would need to be replaced. The vehicle was repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 120,000. Updated 5/7/13 updated 05/28/2013

- Akron, NY, USA

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