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3.1

definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
43,758 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape brakes problems

brakes problem

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2002 Ford Escape Owner Comments

problem #13

Mar 202009

Escape

  • 131,287 miles

A D V E R T I S E M E N T S

Brake problem - 2002 Ford Escape, vehicle id # (131,287 miles) brakes with excessive pedal travel subsequent to master cylinder replacement (4X). Dealer (mccafferty Ford,1939 East Lincoln highway, langhorne, pa 19047, (800) 590-8702) agrees that travel is excessive but says brake pedal cannot be repaired and brakes are safe. I believe they are unsafe and the brake pedal should be repairable. Dealer stated that Ford motor was contacted and is unable to provide a solution.

- Langhorne, PA, USA

problem #12

Jul 012008

Escape

  • 50,000 miles
Front brakes and rotors have been replaced twice in 50,000 miles. Excessive black brake dust on wheels a few days cleaning them. Other friends that have the same car don't have this problem. Dealer has not offered any help in resolving this problem.

- Prescott, AZ, USA

problem #11

Oct 192008

Escape

  • 113,987 miles
There was a recall on 2002 Ford Escape last year(2007) on the ABS unit. Campaign number 07V156000. My problem is that one dealership turned in the recall as being completed on 4/24/07. They stated they put grease on the ABS module. On 10/19/2008 I was driving home and the module caught on fire. The original dealership that supposedly did the recall is now no longer in business. So I called the Ford Motor Company and was told that I would have to have the vehicle inspected by a Ford service dept and if they determined the cause to be a defective module then it would be covered. So I took my car to another dealership and they told me that it was definitely a defect in the module. So they called Ford Motor Company to verify the claim and then Ford turns it down. The reason was that it had been more than 12 months since recall was done. They said that parts and labor are covered for only 12 months. But I have the receipt that shows all the first dealership done was inspect and apply grease. No parts were replaced. If they had actually replaced the module then I could understand. The recall came out after the car was already 5 years old. So the recall didn't state anything about the age of the part and I don't see how grease could fix a 5 year old part. Even so if all they replaced was grease then how does the 5 year old part fall under a 12 month part and labor warranty? I think the part should be replaced since it has been diagnosed as defective. I would gladly pay for the grease since it is over 12 months old.( that's they only part they replaced) what do I do now? Ford admitted the problem when they issued the recall, and now they do not want to fix it because of some grease (band-aide) they put on it?

- Vale, NC, USA

problem #10

Feb 212008

Escape 4WD 6-cyl

  • Automatic transmission
  • 42,498 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Escape. While driving 65 mph, the brakes failed. The contact had to apply the emergency brake in order to stop the vehicle. If it were not for the emergency brake, she would have crashed into another vehicle. The contact took the vehicle to the dealer and was informed that the ABS was fine. The contact had a mechanic friend and he replaced the master cylinder and the reservoir. Because the brake fluid was leaking, the contact's friend also replaced the "reman bra". the current mileage was 42,698 and failure mileage was approximately 42,498. Updated 04/04/08.

- Lehi, UT, USA

problem #9

Jul 182007

Escape 6-cyl

  • Manual transmission
  • miles
(1) noticed ABS light was lit, took vehicle to palmer Ford in chelsea mi to find out what the problem with my 2002 Ford Escape could be. They gave a break down the excitor ring (for the aba braking system) that is attached to the half shaft of my Escape was broken. This also caused the ABS sensor to fail (2)as to failure....did get a second opinion from a different service station about the excitor ring...palmer Ford in chelsea mi said that they where not aware of any other Escapes having this issue....unlike the second service station, which had seen this problem in the Escapes. (3)to correct the problem...I have had the half shaft replaced (which includes this excitor ring for the ABS braking system)and the sensor....

- Tecumseh, MI, USA

problem #8

Dec 172006

Escape 4WD 6-cyl

  • Automatic transmission
  • 68,800 miles
The contact owns a 2002 Ford Escape. While driving 35 mph, the vehicle's brake warning light illuminated. When the brake pedal was depressed, it went down to the floorboard. The brake pedal had to be depressed approximately three or four times before the vehicle would stop. The road conditions were clear. The mechanic stated that the vehicle needed a new master cylinder, power brake boost, and a power brake check valve. The mechanic performed the repairs, but approximately three months later, the failures recurred. The mechanic stated that the vehicle needed another power brake booster. The vehicle was repaired and no other failures have occurred. The current mileage is 73,300 and failure mileages were 68,800.

- Quakertown, PA, USA

problem #7

Apr 162007

Escape 6-cyl

  • Automatic transmission
  • 70,678 miles

A D V E R T I S E M E N T S

I took my 2002 Ford Escape to a Ford dealer to see if the recent recall of the ABS module connector affected my car only to find out that I had an oil leak from the master cylinder which was dropping onto the ABS module. Maybe this is why the cars are catching fire to begin with. If I hadn't taken my car in to be checked the oil probably would have caused a fire. I had to replace the master cylinder and my car only has 70K miles on it. I have never replaced one on any car I have ever owned and I have driven them over 150kmiles. It cost me 278 dollars..this car also had to have the rotors replaced when I replaced the brakes at 42K. The fuel pump was replaced at 34614 miles, the coolant recovery tank was replaced at the same time as the light was on. At 51K miles ck engine light came on. #4 coil had to be replaced at a cost of $282.17. At 70K the engine light came on. The gas cap failed and had to be replaced. This coast 97 dollars because it had to go on a diagnostic machine to find the problem. I was going to buy a Ford Escape hybrid but now I will never buy another Ford.

- Levittown, PA, USA

problem #6

Nov 122004

Escape 4WD 6-cyl

  • Automatic transmission
  • 30,000 miles
Front brake pads and rotors were replaced at 30,000 miles.

- Lakewood, CO, USA

problem #5

May 052004

Escape 6-cyl

  • Automatic transmission
  • 27,000 miles
The consumer was having a problem with the brakes. The brakes did not stop the vehicle when moving in reverse. The driver applied the brakes, however, the brakes did not stop the car. When backing by a gas station pump, the vehicle would not stop and nearly ended out on a busy road. The brakes were pumped twice and the parking brake was applied. Less than a week later when backing out of the driveway, the vehicle suddenly accelerated uphill, across a road, over into the woods.

- Brattleboro, VT, USA

problem #4

Oct 152003

Escape

  • Automatic transmission
  • 34,600 miles
Excessive fron rotor wear: The dealer examined the rotors and said the wear was normal, even though the measurements he gave me show the rotors are 70% worn. He agrees that they should be completely worn out before 50,000 miles and still considers this to be normal.

- Manvel, TX, USA

problem #3

Jan 232004

Escape

  • miles

A D V E R T I S E M E N T S

The driver applied the brakes and the pedal went to floor, the vehicle stalled and the consumer was able to restart the vehicle. The consumer will take the vehicle to the dealer for analysis. When the problem happens again.

- Choctaw, OK, USA

problem #2

Dec 172002

Escape

  • miles
The brakes seized, which caused the steering wheel to lock up.

- New York, NY, USA

problem #1

Jul 022002

Escape

  • Manual transmission
  • miles
Consumer stated on July 2, 2002 the vehicle was taken back to the dealer for a broken headlight and missing equipment from the vehicle, on July 23, 2002 the vehicle began experiencing stalling, brake and odometer problems, the brakes were replaced due to a flaw, the stalling and the odometer problems could not be duplicated, also there were problems with the speakers and the clutch sticking, consumer stated while the vehicle was parked, the parking brake disengaged and the vehicle rolled into a hotel.

- Washtenaw, MI, USA

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