8.4
pretty badTypical Repair Cost:
$459.00
Average Mileage:
54,458 miles
Total Complaints:
5 complaints
Most common solutions:
- replace window (5 reports)
windows / windshield problem
This problem may be covered under warranty. Ask your Ford dealer.
Helpful Websites About 2004 Ford Escape exploding rear window
2009Jan 17
Escape
- Automatic transmission
- 53,000 miles
Went to pull car from garage and found that the rear window had exploded. had glass
everywhere. what a mess. I see there have been other complaints regarding this problem. Is this something Ford should address?
2009Jan 14
Escape
- Automatic transmission
- 63,692 miles
I have now lived through the second explosion of my rear window on my 2004 Ford Escape. This time the truck was sitting in a parking lot at my place of work. A co-worker asked me why I had no rear window!!!!! Needless to say it was 20 below and snowing at the time and there was glass everywhere. I guess it would not have been so bad if I had not already gone through this once before in 2005. Ford Motor Company said this is my responsibility as I am out of warranty and they have no recalls or bulletins on file. This is a safety issue and inferior workmanship and needs to be addressed. I am now afraid to drive my truck which I love very much. The dealership was wonderful but Ford correspondence leaves a lot to be desired. They could care less! But did give me a free oil change...big whoop! I am not done with this yet.
2005Mar 05
Escape
- Automatic transmission
- 15,645 miles
I had only had my truck a Little over a year when my son borrowed it. It was bitter cold and he was running the rear window defrost. All of the sudden the rear window exploded.
There was no bulletins to Ford or any problems such as recalls reported. At this time is was covered under warranty and the problem was fixed...or so I thought. I was very thankful my son was not injured. Glass flew everywhere.
2008Sep 25
Escape XLT V6
- Automatic transmission
- 68,351 miles
driving three kids to school...rear window randomly exploded...glass everywhere...dealership not helpful.. ford Canada said they weren't aware of any problems...yeh right.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your windows / windshield problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2009Feb 03
Escape V6
Air temp 32 degrees, lightly snowing. Had defroster on only a couple of minutes - within one minute of turning defroster off while sitting at a red light I heard a VERY LOUD POP (like someone shot a gun) followed immediately by the sound of glass breaking. When I looked in the rearview mirror I saw the defroster wires hanging, the windshield wiper all cockeyed. The fact that this problem has existed on the Escape for several years is unacceptable and Ford should be held responsible for this defect. I missed a day of work, it cost $369 to replace the rear windshield and now the wiper motor is making a strange sound.
When I called Ford Customer Relations they told me that there is no recall on the Escape Tailgate Windshield. Well THERE SHOULD BE RECALL - before somebody is seriously injured by one of these exploding windshields. Apparently the Explorers have the same problem (happened to my boss) and Ford has done and will continue to do nothing about this defect?
Customer Relations told me to have the vehicle inspected by a Ford Dealer.
Who would have ever imagined EXPLODING WINDSHIELDS? We are all stunned and speechless yet FORD acts as though the problem doesn't even exist.
I don't get it !!! I'm ready to sell this vehicle because I am afraid of it happening again.
M C.
Roselle, NJ, USA
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