This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recvd a recall letter in July '22. No part available yet!!"? Come on! This is serious! The transmission shifter cable bushing is damaged, or worse yet, missing??!! I call that critical! When will this be fixed!!!?"
I received the recall on my car for the transmission shifter cable in July. When I went to get my oil changed in August I had asked about getting it fixed. However they just highlighted the portion that said parts aren-€™t available until 4th quarter. Moving forward on Sept 21, my shifter cable broke. I didn-€™t know that was the problem and brought it to the closest car mechanic due to safety. I never received any mail or notification that the parts were in stock yet but surprisingly Ford had it in stock to ship to the Expert Car Care my care was at. If I had known I could have fixed it this issue would have been avoided. I-€™m requesting a reimbursement for the amount I paid to get it fixed. I have a copy of the receipt. Thank you.
My coolant leaked into the cylinders of my engine causing a complete engine failure. When this occurred, there was no warning lights, indicators or check engine notices to notify me that there was a problem with my engine. I was driving down the street & white smoke started billowing out of the back of my car. I was able to make it home but had to have it towed to the dealership. This is a known issue with Ford, with a current lawsuit pending, due to the design of the engine. I have been advised that there are technical bulletins distributed within Ford and the dealer acknowledged there was nothing I could have done to prevent this from happening. My engine was already replaced due to the same defect when it had 34,000 miles on it. This was covered under warranty and the engine was replaced at a Ford dealership. The first time this happened, I was traveling on the freeway and my lights and power completely shut down while I was driving at night and my engine almost started on fire. I also had no warning lights, overheating or check engine notices when that happened. It now has 94,500 miles. This means I have needed 2 engine replacements for the same defect in less than 100,000 miles. The Price Ford dealership in Turlock, CA has quoted me $10,600 to replace the engine, which I am responsible to pay, and advised me to call corporate when I told them of the lawsuit. Ford's Corporate Office advised me that there isn't anything they can do because there isn't a recall issued yet, even though this a known documented issue of their defected engine design.
To Whom It May Concern: I am the owner of a 2016 Ford Escape and received a recall notice in July of 2022. The notice stated that the issue is: -€œOn your vehicle, t may be possible the transmission shifter cable bushing is damaged or missing.-€ My vehicle has 97,000 miles on it. On Monday, August 8, I was driving on Interstate 480E. All of sudden my car began driving erratically and went from 70 mph to 60 mph and down to 40 mph with it feeling as though it was going to stall. Fortunately, I was able to move over two lanes and get it on a berm and immediately turned it off and activated my hazards. I called the Garfield Heights, Ohio, Police Department and was told I would be sent a police cruiser for safety reasons. I also called a tow truck since I was about 30 miles from my home. I had the car towed to Lakeside Certified Auto, 38525 Lakeshore Boulevard, Willoughby, Ohio. The technician that inspected the vehicle called to tell me that the transmission had a broken clutch and that it would be extremely expensive ($5,500 for a used transmission with 60,000 miles or $6,500 for a remanufactured transmission with a 3-year unlimited mileage warranty) repair. I have had an Extended Warranty on my vehicle which (unfortunately) had expired in May 2022. I am sending this email just to see if I am covered for this unfortunate occurrence. I can only be thankful that my car did not stall on the freeway and that I did make it to safety. The alternative is unthinkable! Thank you for your time and consideration.
Transmission light coming on (service now). First started 7/29/2022 this was the first time a diagnostic was done 8/4/2022 by a certified transmission shop was advised this is a pre-warning of greater problem. Was told that this issue occurs in Ford Escapes, Fusion etc.
- Ellenwood, GA, USA
Search CarComplaints.com for these popular complaint phrases...
The transmission begin to go out. It would not drive even though the car was running when we stopped at a stop light. Also an transmission fault error came on.
My shift control cable broke in someone-€™s driveway when I was picking up something for free by road. I was stuck in reverse and had to call a tow truck and with everything, cost me more than $700 with fixing my car and towing. Please help me get reimbursed! My email is [XXX]. Just a girl trying to pay off school and then a newly recalled part on my car broke back in April. I called Ford when it happened and there was not a recall then. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in -€œdrive-€ the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the -€œPark-€ position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched. A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn-€™t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I-€™ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven-€™t received a reason my claim was denied in writing.
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
The contact owned a 2016 Ford Escape. The contact stated when attempting to park, the steering wheel locked and the engine accelerated independently fast. As a result, the contact crashed into a curb, over a snow-bank, down the ditch, and came to a stop crashing into a tree. There were no injuries sustained. A police report was filed. The vehicle was towed to an impound lot. The vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was 60,000.
Vehicle caught fire while sitting in my driveway after being driven 30-45 minutes prior. No prior issues with the vehicle. No warning lights or messages while driving vehicle home. Drive home from work was approximately 1 hour drive time. I heard car horn blowing and looked outside to find car engulfed in flames. Local fire dept and police responded. Claim filed with insurance company who towed vehicle to salvage lot the next day. Car deemed a total loss.
My vehicle stopped shifting as I was on the highway. I had to pull over to the side. The vehicle had to be towed to the dealership where I bought it and I've been told the transmission needs a total rebuild. The is a 2016 Ford Escape with under 100,000 miles. There was no warning prior to this happening. Once the transmission stopped working I finally received a warning to have the vehicle checked.
Yesterday we experienced a complete engine fail in our 2016 Ford Escape because coolant leakage caused a hole in engine block. We have about 80000 miles in our vehicle and regularly maintain it. Going to cost about 6,000 to replace entire engine.
Rear door on drivers side will not open from the inside after it has been locked and unlocked unless it has been opened already. It something is wrong with the child lock. This is a major safety issue. Someone on the outside has to open the door to let the person out. If there was an accident or some type of incident and the person needed to get out quickly they would not be able to.
According to the dealership the throttle body is putting the vehicle in Limp mode and the car dies out because of it. Ford has had a recall on vehicles with the same issue. However, the dealership wants yo charge $469.04 for the repair.
Only had for a week, and vehicle has trouble at 40mph when shifting, slips or hesitates/misfires when driving at lower speeds, but drives ok past 55mph. Not sure if it is engine or transmission and was recently bought from dealership that said they checked it over, and now after a week I have to take it back in because I do not want it to be anything fuel related ever since it is Ecoboost engine and do not want it to catch fire while driving. Also the trunk will open with remote and only occasionally close with remote, does not work.
While driving approximately 1-5 mph the vehicle shuts off and and will not move when the gas peddle is pressed. The vehicle engine light comes on. Vehicle operator has to press the power button in order to shut off the car, put the car in park, and press the power button to turn the car back on. Vehicle then works as intended.
A D V E R T I S E M E N T S
- Derry, PA, USA