This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Expedition. While the vehicle was at a standstill, the front driver and passenger side windows failed to open. The vehicle was taken to a dealer where it was diagnosed that the power window regulator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall on the regulator. While driving 25 mph, the contact attempted to switch the heater off, but the heater failed to turn off. The vehicle was taken to a dealer where it was determined that the blower had likely failed. The contact took the vehicle home before the dealer could properly diagnose the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
The rear window exploded/shattered while the vehicle was idling in the driveway. Nothing impacted the glass, my family had just got in the vehicle and a few seconds later heard a whistling sound and the window shattered. I contacted the local dealer and they said there had been no other similar reports and it was not covered under warranty.
- Georgetown , KY, USA
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- Inkster, MI, USA