This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle suddenly loses power the wrench light comes on and the vehicle will not go when pushing the accelerator. The vehicle has to be turned off and restarted before it becomes mobile again.
The contact owned a 2013 Ford Expedition. The contact stated that while driving about 65 mph in the rain, the vehicle flipped over (upside down) and spun without impact and no warning. All the air bags deployed. A police report was filed. The driver and the front passenger sustained minor cuts and bruises and were treated by the paramedics at the scene and released, without going to the emergency center. The vehicle was damaged and was towed to a police impound, waiting for the insurance company. The contact received an unknown recall (19B05) from the manufacturer via "customer satisfaction program": the dealer was not called. The manufacturer was called but no one answered the phone. The failure mileage was approximately 72,000.
Today as I was driving on perry rd about to turn onto fm 1960 rd E. when I started to accelerate to turn, my transmission down shifted while I'm driving at about 15 miles an hour instead of going up and jerked my car pretty good. I let go of the gas pedal for a second, then tried again slowly. The car started to jerk as if it was struggling to accelerate forward. It did after about 10 seconds. Then the speedometer dropped down to 0 and my digital fuel information that's displayed on my dash dotted out and a screwdriver icon flashed for a few times. The car then started to move smoothly, but seemed stuck in gear. This followed with the tmps sensor kicking on. No check engine lights showed up during this period and when I got to where I was safe, I turned the car off for about 15 minutes. When I turned it on again, it was perfectly normal. This has happened before while I drove on a major highway and it is scary. No diagnostic test has found an issue and I cannot afford to pay for an exploratory service as I just did a coolant repair a couple of weeks ago.
While driving (speeds ranging from 25mph- 70mph) the cruise control on our 2013 Ford Expedition limited el will self engage. Tapping the breaks and hitting the cruise control "off" switch will temporarily deactivate cruise control but it will reengage without driver engaging cruise control accelerating the car. This has happened multiple times even after turning off and restarting the car (and across multiple days).
A D V E R T I S E M E N T S
- Cheshire, OH, USA