This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact-??s daughter owns a 2018 Ford Expedition. The contact stated that she noticed that her daughter-??s vehicle made an abnormal sound at start up. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to pay half the cost for the repair. The failure mileage was approximately 70,000.
- Franklin, TN, USA
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- Franklin, TN, USA