CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,213 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus accessories - exterior problems

accessories - exterior problem

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2012 Ford Focus Owner Comments (Page 1 of 4)

problem #74

Aug 102016

Focus

  • 66,844 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Focus. The contact stated that both the rear driver and passenger side doors failed to lock. The door warning indicator remained illuminated. In addition, the seat belt was used to secure and prevent the door from opening. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 66,844. VIN tool confirms parts not available.

- Houston, TX, USA

problem #73

Oct 012016

Focus

  • miles
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure with the driver's side door latch. The failure mileage was unknown. VIN tool confirms parts not available.

- Weslaco, TX, USA

problem #72

Oct 132016

Focus

  • miles
The contact owns a 2012 Ford Focus. The contact stated that the rear passenger side door latch failed, which caused the door to swing open without warning. In addition, the driver's side door failed to properly close and the latch also failed. The two latches were replaced by a repair shop. Months later, the contact received notification of NHTSA campaign number: 16V643000 (links/locks/latches), but the parts were not available. The dealer extended the courtesy of a loaner vehicle, but the manufacturer refused to approve the loaner vehicle. The failure mileage was not available. VIN tool confirms parts not available.

- Rancho Cordova, CA, USA

problem #71

Nov 082016

Focus 4-cyl

  • 14,000 miles

A D V E R T I S E M E N T S

The car rolls forward/backward when in park. The car shudders and shakes when you take off or when you slow down and the accelerate. I have had the clutch worked, replaced and had the replacement's software updated. It behaves like it did when it needed to be replaced the first time. I was told this was normal and I was told to drive the car like I stole it when taking off and accelerating. I speak the truth when I tell you that....exact words...drive it like I stole it. I have modified my driving habits but it has not helped and I feel those habits are dangerous. The passenger side window has in intermittent problem where it will not roll up when rolled down. The door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs. Updated 12/29/16.

- Greensboro, NC, USA

problem #70

Oct 012016

Focus

  • 100,000 miles
The contact owns a 2012 Ford Focus. While operating the vehicle, the door sensor illuminated, which indicated that the rear passenger door was opened. The contact discovered that the door had erroneously opened and could no longer be secured and locked. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

- El Mirage, AZ, USA

problem #69

Jan 022016

Focus

  • 135,746 miles
The contact owns a 2012 Ford Focus. While driving 75 mph, the rear latch failed and caused the trunk of the vehicle to open independently. The contact mentioned that the failure recurred on three separate occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 135,746.

- Dawson, TX, USA

problem #68

Oct 072016

Focus

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Focus. While driving at an unknown speed, the rear driver side door unlatched independently without warning. The contact mentioned that the door failed to latch. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Coffeeville, AL, USA

problem #67

Aug 032016

Focus

  • 117,000 miles
The contact owns a 2012 Ford Focus. While making a right turn, the front driver side door opened. In addition, the rear door latch failed. The front driver side door latch was repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was not made aware of the failures. The approximate failure mileage was 117,000. VIN tools confirms parts not available.

- Lyford, TX, USA

problem #66

Sep 102016

Focus

  • 138,000 miles
The contact owns a 2012 Ford Focus. While driving 40 mph, the front driver side door flew open. The contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. The manufacturer was made aware of the issue. The failure mileage was 138,000.

- Beaverly Hills, FL, USA

problem #65

Sep 012016

Focus

  • 44,000 miles
The contact owns a 2012 Ford Focus. While driving 60 mph, the driver side door opened without warning. The manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. The vehicle was repaired per NHTSA campaign number: 16V643000 (latches/locks/linkages), without the customer's knowledge. The vehicle was repaired and there were no additional failures. The failure mileage was 44,000

- Copperas Cove, TX, USA

problem #64

Jun 132016

Focus

  • 140,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Focus. While driving 35 mph, the passenger side door flung open. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

- Beverly Hills, FL, USA

problem #63

Sep 052016

Focus

  • 61,552 miles
The contact owns a 2012 Ford Focus. While the vehicle was parked, the rear passenger door failed to close. Upon inspection, the contact noticed that the latch fractured. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,552.

- Syracuse, UT, USA

problem #62

Sep 012016

Focus

  • 70,100 miles
The contact owns a 2012 Ford Focus. While making a left turn at 20 mph, the rear passenger side door opened independently and the audible door sensor activated. After stopping the vehicle, it was discovered that the door failed to latch. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 70,100.

- Vero Beach, FL, USA

problem #61

Aug 292016

Focus

  • 55,484 miles
The contact owns a 2012 Ford Focus. The contact stated that a failure progressed in which the rear driver side door latch failed, which caused the door to be open while the vehicle was in motion several times. The passenger in the rear had to hold the door shut due to the failure. The dealer was notified and stated that the part was on national back order and may become available in mid October of 2016. The dealer advised the contact to use a bungie cord to secure the door. The vehicle was not repaired. The manufacturer was notified of the failure and was unable to provide a more reasonable time frame to supply the part to the dealer. The approximate failure mileage was 55,484.

- Prattville, AL, USA

problem #60

Jun 052016

Focus

  • 38,000 miles
The contact owns a 2012 Ford Focus. While driving various speeds and attempting to make a left turn, the driver door opened independently. The vehicle was taken to the dealer where it was diagnosed that the door latch would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.

- Mohave Valley, AZ, USA

problem #59

Aug 012015

Focus

  • miles
The contact owns a 2012 Ford Focus. While driving 30 mph, the rear driver side door became ajar. The contact stated that the door did not close correctly nor was it staying closed. The door was being held closed with the vehicle's seat belt. The vehicle was not taken to a mechanic and no repairs were made. The failure mileage was unknown.

- Arlington, TX, USA

problem #58

Aug 012016

Focus

  • 52,000 miles
The contact owns a 2012 Ford Focus. After closing the rear passenger door, the door latch failed. While driving, the front passenger door opened independently. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.

- Goose Creek, SC, USA

problem #57

Aug 252016

Focus

  • 80,000 miles
The contact owns a 2012 Ford Focus. While driving 65 mph, the driver side door opened independently. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

- Edmond, OK, USA

problem #56

Aug 072016

Focus

  • miles
The contact owns a 2012 Ford Focus. While driving various speeds, the rear driver side door independently opened. The vehicle was taken to the dealer where it was confirmed that there was a manufacturer's regional safety recall to address the issue, but the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and recall details were unknown.

- Albuquerque, NM, USA

problem #55

Aug 122016

Focus

  • 97,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door latch was defective. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The latch was repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.

- Kerrville, TX, USA

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