CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During my driving, the engine accelerates by itself and lost power, no gear shifting during driving, I only can drive it at a max of 1500 RPM a go no higher than 35mhp. Transmission dtc P073A, P074A.
The contact owns a 2012 Ford Focus. While driving 30 mph, the brake pedal was lightly depressed and the vehicle jerked violently. In addition, the transmission malfunction warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 185,707.
Vehicle came out of gear in a stop light intersection while turning left. An accident was narrowly avoided. The tcm had been replaced two days prior. I returned the car to the dealership that replaced the tcm, they kept the car for five days, stated they could not reproduce the failure, and refused to take further action. I feel the car is unsafe and Ford is refusing to address the problem. Historically, we have had five clutch packs replaced and at least three tcm's. furthermore, this vehicle has been in the shop for transmission repair more than 60 days in the past five years.
My girlfriend bought this car and we believe has a duel clutch issue and all the Ford garages we take it to say there is nothing they can do about it only has 50,000 miles on it. She spent her hard earned money on it and makes my heart ace to know that she had to drive around with her car like this we need help !!!
This was a recall already that is hazardous to all drivers on the road includong the driver. The car will stall, studder, and give no power when pulling off. I cant understand how something so dangerous that also cost me my life would have a limited warranty on a saftey recall. This should be a lifetime warranty on this. Because they caim to fix the issue but if it continues to break down after 2 months 3 months. Why is their a limited time frame on safety recall and the saftey of drivers and the owner.this has caused accident to others. Because when a recall is done. You believe the issue is fixed. It should continue to have the same problem. Then the limited warranty is up. Now you're stuck with a safety hazardous car that is dangerous to put on the road. Please help. I did stall on the road I had to get the car towed. I was stalled due to this recall. Now it's happening about. Drivers safety shouldnt have a limit this other incident occurred due to their warranty not holding up with keeping the roads safe. The same safety recall is now starting to cause road hazardous issues again that will be unsafe for the road and myself. The cars not even 10 years old.
- Dothan, AL, USA
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While in columbus, Ohio, caught in heavy traffic, uphill, a red "transmission malfunction!" light went on, and the car immediately started shuddering and lurching forward. I was only going 5 - 10 mph in traffic, but the car was also shaking and when I came to a full stop the rpms would go up and down
I had an extended warranty on my 2012 Ford Focus. Transmission. It is still way under mileage only 50,000 on my car. Just recently had a problem with my car and it has to do to defaults in the cluth. My my car is at the Ford dealership in williamsburg right now waiting on Ford headquarters to decide if they are going to cover the expenses or not. My warranty expired 2 months before this happened. But still way under mileage on warranty. I took it to Ford dealership in williamsburg va they said the cost to me would be $1,600. They said they were contacting the main headquarters to Ford about this matter to see if they will pay for this since they knew there was a problem in these cars when they sold them. Waiting on response from headquarters at Ford to see 8F they are going to cover the cost. I feel they should. This happened while driving it the gears slipping. That's why I took it to the shop. It's at williamsburg Ford dealership as we seek waiting on Ford to get back to them and if they are going to pay for the clutch to be replay ed in my 2012 Ford Focus.
The contact owns a 2012 Ford Focus. While driving, the contact heard an abnormal winding noise. There were no warning indicators illuminated. The vehicle was taken to uptown Ford Lincoln (2111 N mayfair rd, milwaukee, wi 53226, (414) 771-9000) where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: [xxx]. the failure mileage was 94,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Ford Focus. While driving 40 mph, the vehicle began to delay and hesitate. Also, the check engine warning indicator illuminated and the vehicle would not exceed 30 mph. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The contact called columbiana Ford (located at 14851 South ave, columbiana, oh 44408, (330) 482-3831) and was made aware of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 90,000.
The contact owns a 2012 Ford Focus. While driving 60 mph, the contact heard an abnormal noise. There were no warning indicators illuminated. The noise continued when the ignition was turned off. The vehicle was taken to lithia Ford Lincoln of boise (located at 8853 w fairview ave, boise, id 83704, (208) 398-2106) where it was diagnosed that the electronic system/transmission and acm cord from the steering wheel to the radio needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 129,000.
I didn't get to finish my 1st complaint..about my 2012 Ford Focus transmission problem. Ive had the transmission fixed twice already under the warrany and now its doing it again and my warranty ran out 5 mos. Ago so Ford wont fix it again" I don't understand why this isn't a recall? I am scared to drive this car and I have 3 children I drive around. And now the transmission is hesitating and shuddering again and I cant afford to pay for it to be fixed. Please recall the 2012 Ford Focus transmission problems so I can get my car fixed so me & my kids feel safe on the road !! please !! I just cant believe its not recalled after seeing the millions of complaints about this car and transmission problems?? I don't understand that?"
The transmission of my car shudders during light acceleration when it goes into motion from a stationary position. I have been facing this issue for a long time now. It runs great in 1st gear but when it switches to 2nd it shudders and then shifts. Also when it is on gears more than 2 it runs fine.
This 2012 Ford Focus has one of the original dps6 transmissions which is failing as to be expected by design. Ford is denying the extended warranty for 7 years because the purchase date was August 2011. The vehicle is a 2012 and here we are in 2019. This is 7 years. The vehicle is dangerous, shifting hard and slips out of gear and won't go into drive. This is very dangerous when you need acceleration on the freeway or where ever the risk may be in traffic conditions. There are 1000's of reports on the malfunctioning transmission and I recently read on the internet the NHTSA this year is finally looking into this problem that was sold to millions of customers. I have had the car diagnosed at a Ford dealership who proceeded to price gouge me on a repair since Ford won't honor their customer satisfaction. No third party transmission shops will work on this car and the consumer is slaved to Ford for repairs. Dishonest price gouging quotes to boot. I was lured in with $1400 to $1600 to bring the car in. 5 months later, with no cooperation and numerous phone calls, they doubled the parts priced for the repair up to $3200 plus it could be more. I was so fed up I towed the vehicle out of there and back to my garage. This half baked extended warranty Ford put out for this transmission is exactly that, half baked. They know this transmission will fail and the warranty should have covered all components for this mechanical monstrosity. The consumer is over the barrel with Ford fixing this problem and they are taking advantage of the situation. I was denied this warranty by two months when I first inquired about the. It's a 2012 - 2019 7 years. Just because it was sold in 2011 shouldn't make a difference. It's still the same dangerous malfunctioning transmission out on the road. I sure hope the NHTSA puts some pressure on Ford to do the right thing.
Transmission felt stuck. Didn't want to shift gears. When it did shift into the next gear, the car jumped. At the stop light, tried taking off and vehicle stalled, then finally slipped into gear. The car jumped as it shifted into gears, but once riding it was ok, until I slowed down. The car would jump as the gears shifted down. This has never happened before
Vehicle has faulty dual-clutch transmission with a clutch that needs repaired. Dealership refuses to fix it even though it's under an extended warranty. The car is part of the Ford class action lawsuit due to the transmission. Vehicle is a safety risk to drive because they won't fix it and the clutch could stop working while driving causing a crash.
My 2012 model year Ford Focus has a defective transmission that has failed three times before. Now it has failed for the fourth time. They symptom is failure to engage in drive and the car will not move from stop. It will shudder violently when shifting gear. This is unsafe because it will happen when driving in traffic on city streets or on the highway. Now that the tranmission has failed again for the forth time, Ford will not pay for the repair fully (they will only cover $750) while I have to pay the remaining $1700. Since this transmission problem has been occuring since in bought the car new in 2011, I should not be reponsible for the repair. Furthermore this is a safety issue that should be fixed once an for all by Ford. They should not be allowed to walk away from this problem that is latent in their product. History: Bought vehicle new May 13, 2011 first repair (clutch replacement) September 28, 2012 second repair February 28, 2015 third repair June 29, 2017 fourth failure (documented by the dealer) September 30, 2019. Ford will not cover the full repair cost. Instead I have to pay $1700. The dealer filed a claim for me with Ford as Ford will not speak to me about this issue. They advise me to only work through the dealer when I call them on the phone. The dealer has since filed an appeal for me and included all the documentation with the full history of my vehicle showning all the previous times that they repaired it for the same problem. However Ford stilll did not agree to cover the cost. They said $750 is all they can authorize for this repair. I do not know how they came up with this amount. However, as I said above, I think this is a latent problem that inherent to this car and not related to how the car is used. The failure occurs every two years. Its is not safe to be out in traffic because it me, my family or others.
A D V E R T I S E M E N T S
- El Paso, TX, USA