Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus windows / windshield problems

windows / windshield problem

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2012 Ford Focus Owner Comments

problem #2

Feb 142015

Focus 4-cyl

  • 67,000 miles


My rear windshield exploded. It was parked. The car was running, I closed the driver door and the windshield shattered. It was made by carlite. Ford is not showing any concern, nor the dealership. It's a very expensive fix and makes it worse that it shattered on its own. Ford has had a bad rap with glass for a long time though, just wish I would have known about it before now. They want a car payment every month but don't want to take responsibility for a poor quality department. I am not sure what a person is suppose to do anymore. If you don't have a savings it's down to either paying for the car that now has no rear windshield or get a windshield. Don't want to turn it into insurance, rates will go up for something I didn't cause and its a 500 dollar deductible. I will never buy a Ford again nor any vehicle that has carlite glass.

- Decatur , IL, USA

problem #1

Dec 012013


  • 27,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the plastic glaze on the windshield separated from the glass, which caused poor visibility. Also, while accelerating from a stop, the vehicle hesitated and made a bucking motion. The dealer stated that the computer needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The failure mileage was 27,000.

- Alvaton, KY, USA

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