Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,776 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus windows / windshield problems

windows / windshield problem

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2012 Ford Focus Owner Comments

problem #2

Mar 302012

Focus 4-cyl

  • 7,000 miles


My back windshield imploded when I got into my car and closed the door. I leased this car on Aug 30, 2011 and the mileage is about 7000 miles. Ford said they would not warranty this replacement glass as there were external causes. I have a witness that states when I closed the door, the back windshield turned grey, and imploded. According to my warranty, P.13, this should be covered in first 12 months/12,000 miles, no matter the reason. The car was parked in a lot, no indication of anything untoward happening to it.

- Carrollton, GA, USA

problem #1

Dec 122011

Focus 4-cyl

  • 553 miles
The windshield in my car has distortions in it. Some are vertical, some are horizontal. The Ford dealer and Ford corporate customer service have both told me that this is standard for this model. Since all models have it, there is no windshield with which it can be replaced. I think it's a safety issue because looking through the windshield distorts what I see outside. I'd like NHTSA to look into it.

- New Port Richey, FL, USA

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