Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,716 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus fuel system problems

fuel system problem

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2014 Ford Focus Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #30

Jul 292015

Focus

  • miles

A D V E R T I S E M E N T S

I purchased this vehicle from a reputable dealership in town as a used vehicle but with only 20K miles on it. The dealership refused to let me test drive it on the highway citing dealership rules. Everything seemed to work fine. One week after getting car home it began shuddering and failing to accelerate only to rapidly shift gears once it figured out what it wanted to do. When trying to enter highway the car would run through 4 gears before hitting mph causing horrible and sluggish performance. When finally get up to 55 mph or more, the car shutters so bad it is making other parts fall apart and come loose...like the steering and A/C not working properly...I have to go 80 just to get it to reduce slightly. I called up dealer and demanded they repair. Dealer reset transmission to factory defaults which fixed nothing. Took car in 3 more times when finally they admitted it was a clutch issue and put me on a back order list. I waiting 3 months while having to drive an unsafe vehicle but it finally was replaced. To no ones surprise the car performs worse now then it did. Took back to dealer 2 more times, to which I was told the clutch has a 1000 mile break in period. I asked then why didn't anyone say that when I picked it up. Spoke with service manager who keeps trying to tell me they can duplicate the problem...I asked why is it I have the problem 100% of the time I drive it but it never seems to happen when you have it.... I even tried demonstrating but they literally just ignored me and said they didn't hear anything or feel anything...I have reached out to class action lawyers for details on how to sue and get car paid for taken back so I can get a safe car....otherwise I have to drive a known safety hazard.

- Grapevine, TX, USA

problem #29

Nov 142015

Focus

  • 21,300 miles
I took my car to get fixed under the recall for the 2014 Ford Focus, it was fixed (so they said) but a month later the problem still persists. It jerks while accelerating and it also stalls.

- Spring Lake, NC, USA

problem #28

Aug 012014

Focus

  • 10,000 miles
Ref NHTSA id number: 10787141. Additional information regarding the sputtering and jerking issue. The issue is a huge safety issue. It is also extremely dangerous when driving the car. It is a hazard and I fear that I could cause and accident when I'm operating the car.

- Newbury Park, CA, USA

problem #27

Aug 012014

Focus

  • 10,000 miles

A D V E R T I S E M E N T S

My 2014 Ford Focus sputters and jerks from the stop position during the initial acceleration.

- Newbury Park, CA, USA

problem #26

Oct 262015

Focus

  • 16,500 miles
Car intermittently stalls when the clutch pedal is depressed. This can occur at a stoplight or at freeway speed.

- Long Beach, CA, USA

problem #25

Aug 272014

Focus

  • miles
Car jerks and shakes. Especially when taking off or on turning vehicle jerks badly. I understand that is when automatic transmission is trying to shift gears. I have had the clutch replaced once already. This causes a huge danger to me because if I would like to try to make a left turn in front of traffic I never know if my car will go or resist. Sons days are so bad that I just give up driving because it feels as if my car will stall. This is not what you expect a car that you've bought new and paid thousands of dollars on to run like daily. Dealership, today, says it's fine. Initial issues date back to August 2014.

- Orlando, FL, USA

problem #24

Aug 062014

Focus

  • 5,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Ford Focus. While attempting to accelerate from a traffic light, the vehicle hesitated to accelerate without warning. The contact mentioned that the vehicle was recently repaired under NHTSA campaign number: 15V005000 (fuel system, gasoline); however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,000.

- Mont Belview, TX, USA

problem #23

Apr 102015

Focus

  • miles
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 15V005000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Shallotte, NC, USA

problem #22

Nov 152014

Focus

  • 10,200 miles
The contact owns a 2014 Ford Focus. While at a stop, the vehicle shook when the accelerator pedal was applied. In addition, the vehicle jerked before accelerating. The failure recurred several times. The vehicle was taken to a dealer who reset the computer and replaced the fuel module, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 10,200.

- Mt. Airy, MD, USA

problem #21

Aug 052015

Focus

  • 7,547 miles
After completing a stop, when pressing gas pedal, car/transmission stutters then jerks forward. I've tried accelerating more slowly and then tried it faster with more gas, but it makes no difference. The car won't accelerate fast enough to safely make turns before oncoming traffic. I've had this new car 11 months.

- West Saint Paul, MN, USA

problem #20

Sep 112014

Focus

  • 7,445 miles

A D V E R T I S E M E N T S

First incident car wouldn't start, 2nd incident took car in for lurching, shuddering, 3rd incident rolling back (car still shuddering) they said this was within normal specs. 4th incident have been ignoring it (because it is normal??!!)... still shuddering, lurching on take off from a stop, also tires are making a "tire sound" secondary to transmission (most likely due to transmission issues)... boyfriend and pep boys say this is not normal that its the transmission. Taking it back in on the 15th of Sept. 2015, very frustrating. Having boyfriend take it back in because we believe that automotive is still a sexist industry. Have 2 case numbers given to me. Certain it is a lemon, not sure where to go from here. Hate my car.

- Las Cruces, NM, USA

problem #19

Jun 102015

Focus

  • 30,500 miles
My daughter's Ford Focus shudders and hesitates when switching from 1st to 2nd gear. It is an automatic, but has some sort of internal clutch or similar device according to Ford. It has been doing this for a few months and was taken into the local Ford dealership for repair on June 10. The dealership said they had to order the part and that it was on back order. They are telling us almost 2 months later that it is still on back order with no projected ship date. It is a dangerous situation to have a car that hesitates during acceleration, and I'm concerned about the safety of my daughter and granddaughter when they are in this vehicle. Attempts to escalate this to Ford customer service over the past two weeks have resulted in no new information, no projected resolution and no one at Ford corporate taking responsibility for what I have indicated is a safety issue. Please let me know if there are steps that NHTSA can take to address this situation.

- Herndon, VA, USA

problem #18

Jul 062015

Focus

  • 50,000 miles
The contact owns a 2014 Ford Focus. While driving at 10 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact stated the failure recurred several times. The vehicle was taken to the dealer for diagnostic testing. The result was inconclusive. The contact stated that the fuel pump was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

- Drakesville, IA, USA

problem #17

Jun 242015

Focus

  • miles
The contact owns a 2014 Ford Focus. While driving at an unknown speed, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V005000 (fuel system, gasoline); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Stanberry, MO, USA

problem #16

Jun 302015

Focus

  • miles
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 15V005000 (fuel system, gasoline) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Brooklyn, NY, USA

problem #15

May 012014

Focus

  • 2,000 miles
This vehicle has trouble accelerating. When at a stopped position or driving at low speeds and you try to accelerate the car sputters, jumps, and almost stalls out. This is extremely unsafe and increases the likelihood of being hit from behind by another vehicle. We have had this vehicle back to the dealer three times. They are either very inept or just aren't concerned about actually fixing this issue. My daughter took the vehicle in once and they told her she had to drive the vehicle for 1000 miles and the car car would fix itself. My sister owns this same vehicle and is having the exact same issue.

- Independence, KY, USA

problem #14

Dec 082014

Focus

  • miles
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 15V005000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Effingham, SC, USA

problem #13

May 052015

Focus

  • 77,500 miles
The contact owns a 2014 Ford Focus. While driving at 70 mph, the engine stalled. The vehicle was taken a to a dealer. The technician diagnosed that the fuel pump assembly, fuel line pressure sensor, and the ignition coil needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 77,500. Updated 7/14/15

- Farmington, MI, USA

problem #12

May 052015

Focus

  • 77,042 miles
Death/safety risk!! once again driving my Focus on rainy weather, and it sputtered and stalled. Had to pull off to the shoulder to avoid serious rear end collision. Car would not start for approximately 15 min. Finally started and roughly idled enough to get off the highway shoulder. Very frustrating. Especially after spending appx $1300 to get this repaired and supposedly 100% fixed. Completely unacceptable- never buying a Ford again. Glad my wife or daughter wasn't driving this vehicle. NHTSA please make Ford recognize this issue and fix it!! contact me with any questions - as a quality engineer in the automotive industry, I know this is wrong!! a potential walk condition is the worst condition from a safety stance.

- Farmington Hills, MI, USA

problem #11

Apr 142015

Focus 4-cyl

  • 77,500 miles
Vehicle broke down on highway and had to pull off to shoulder. Tach raced and the vehicle sputtered and eventually stalled. Emergency pull off to shoulder. Extremely dangerous. After 45 min car roughly started, and I could pull vehicle to a safer location. Very dangerous! limped the car to dealership. After 6-7 days and $1300 the dealership claimed I had a failed pump assembly, sensor, and coil assembly. Fuel injector #4 was replaced!! * weather during issue was rainy! ** just happened again - 5/5/2015!! see report #2 - so unhappy with Ford for making this a potential walk condition. People can die from this!

- Farmington Hills, MI, USA

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